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I send and receive messages from Thunderbird using port 465 no problem, when PowerShell sends me a message using port 587 it fails with error message "need to authenticate" and I have no idea how to fix it.

Hey all,

After a fresh windows install I ran in to an issue where Firefox has issues playing back videos. It is most noticeable on Reddit, but other video sites that are not Youtube (for some reason Youtube videos, even when embedded in Reddit) have the same issue.

What happens is: a video shows the first frame. I press play and it plays at an extremely low rate 1 frame every few seconds, I can't really tell whether it goes from frame 1 to 2, but it definitely does not go from 1 to 1+(time past * frame rate). Another symptom that seems to be reddit embedded video specific is that after some time it says "video not available."

Videos do play for a very short while after rebooting, and clearing cookies also seems to help, however after some time even clearing cookies has the video stopping again.

I ran the profiler for media on a completely fresh profile with no addins. I found a video, started the profiler and pressed play. I let it run for 2 frame changes and after that I stopped the profiler. I'm not able to really interpret what is going on, but I hope that someone can.

https://share.firefox.dev/4eKL4PT

I've shared device/troubleshooting info.

Windows and Firefox are installed on a 1TB Samsung Evo 970, which I think may be the only relevant bit of info that's not in there.

If there is any other info that I can provide I am happy to do so.

I am only able to search, regardless which search engine I select. I am not able to type a URL and go directly to a website. It automatically gives me a search result instead.

I use Thunderbird client on both my PC (Windows 11 64-bit) and have Thunderbird 128.4.3 esr (64-bit) installed. I have a number of GMail accounts, one of which is a former TELUS email account which was transferred to a corporate GMail account several years ago. When the account was first transferred I was able to add it to the Thunderbird client on both my PC and my MacBook Pro with no difficulty. It continues to easily added and to work on the TB client on my MacBook Pro but I have been unable to add it to the more recent versions of Thunderbird on my PC using exactly the same settings. I have tried allowing TB to fill in the settings and to do a manual install. In both cases the error message is the same ... that either the account name or password is incorrect, neither of which is the case, since I have tried numerous times. Am I missing something such as an extra step that now needs to be done on the PC version that doesn’t on the Mac version? Could there a reason the TELUS/GMail account in question could be added on older versions of Thunderbird but not on more recent versions? Regular GMail accounts can be added with no difficulty. Thanks for any assistance you may provide. For the moment I have set my GMail account for the TELUS email to be forwarded to one of my regular GMail accounts (which add with no difficulty) on Thunderbird on my PC so I am able to receive the mail but I’m sure there must be a way to have the TB client be able to add the TELUS/GMail account directly.

Hi, I still use K9mail as my primary email client. I've been testing Thunderbird for Android for a little while now. Here's my issue:

When I delete an email in thunderbird and sync with the server, I go back to K9mail and sync there too. But the deleted emails are still showing up in my inbox. Am I impatient or is this a real bug?

Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

I am changing my email account from consolidated.net to startmail.com. Can I have email from the old account automatically forwarded to startmail after I remove everything from consolidated?

I like the new Thunderbird app for Android and the ability to import settings from the desktop version. But I wonder -- is the reverse possible? Can I import the same accounts from the Android version to a desktop instance?

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

When I try to send an email on Thunderbird, I get a message following my attempt that my message failed to send, and it asks for a new password. When I put in the new password that I have just changed from my internet provider at Comcast, the failure to send keeps repeating over and over.

Thunderbird 128.4.2 on Windows 11 Pro 24H4

Has anyone else seen this problem? Does anyone know how to fix it?

Messages that I delete - they get moved to the Trash Folder - are getting un-deleted.

I have Message Filters that move incoming messages to folders.

I also have a Saved Search ("virtual") Folder that matches only on "Status is New". The folder is configured to include the "Location" Column to list which folders the new messages are in.

When I notice that this "new messages" Saved Search Folder has messages in it - the New Messages Count Icon increases - I open it. I delete some messages in it. The Trash Folder only briefly has NEW messages in it - the New Messages Count Icon on the folder appears, then it disappears. Then these NEW messages re-appear in the virtual folder with the Location Folder they had before deleting them. And the messages are indeed back in those folders.

I don't understand this. It *looks* like the Message Filters are running on the Trash Folder and moving NEW messages (back) into folders and out of the Trash Folder. But filters should not run on the Trash Folder.

My hard drive crashed a couple weeks ago. I was able to set up the email I had, but I lost all my current emails and contacts. I would like to get some help recovering these two items

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

I'm on version 131 on Linux. Even if I clear the hisotry entries in Ctr+H or Library Window->History tab, the search bar history still remains and I can view all my searches by clicking in the search bar and typing Ctr+Z. This history is only cleared when I close the browser and open it back up again.

Can anyone else reproduce this problem?

How can I just straight up disable this search bar history and how can I clear it without doing Clear Browsing data and cookies -> Everything?

Several days ago I backed up my hard drive, preparing to upgrade from W10 to W11. The upgrade was very slow and took a lot of time. Also, when I began to use W11, many of the programs, including Firefox, were slow to load and slow to run. Finally, I decided to try a reinstall of W11, hoping for an improvement. For this second try, I decide to use the option that eliminated programs that, over the years, I had downloaded onto my computer, such as Adobe Reader, Glary Utilities, and Firefox. For whatever reason, this second installation of W11 took less time and programs like Adobe and Glary worked almost as well as before. (They performed a little better on W10.) But not Firefox! Firefox wouldn’t run at all. I then deleted Firefox, using Revo Uninstaller. My next step was to download another copy of Firefox, from the Mozilla website. The result was the error message I have seen on many postings on this website:

Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

As of this writing, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ leads to two folders, both dated 11/11/2024: 0dppjrfa.default contains one file, times.json, dated 8/11/2020 and ru82tlj5.default-release, containing 97 items, files and folders, most – but not all - of the files dated 11/11/2024.

On my desktop is a folder Firefox Bookmarks. Inside is Mozilla/Firefox/Profiles/xh22l03a.Default User It contains 79 items, files and folders, mostly dated 7/16/2023

I have used Firefox for many years. It contains links to many handy and valuable websites. I hope that someone who has read this account will be able to direct me to a solution that will allow me to recover my previous Firefox and all the all the important information it contains. And, if that happens, then I will try to do something similar with my lost Thunderbird. Thanks for reading.