how to report possible bug

'I am running fiefox version 147.0.3 in MacOS version 26.2. Every second time I start the program firefox tries to take 15GB of memory. The process does not respond (as … (read more)

'I am running fiefox version 147.0.3 in MacOS version 26.2. Every second time I start the program firefox tries to take 15GB of memory. The process does not respond (as this is equivalent to more than the memory available plus the swap space). I have to kill the process and the second time the program has standar memory needs. How can I help developers?

Asked by pinco pallino 50 minutes ago

Last reply by TyDraniu 1 minute ago

Converting Juno Web mail to Thunderbird

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not s… (read more)

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not syncing up to Thunderbird and bringing in all of my old emails from Juno.

Any help you can offer with this situation would be greatly appreciated.

Thank you

Carla

Asked by Carla Kempinski 3 hours ago

Last reply by david 13 minutes ago

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Asked by houseoffrancis 17 minutes ago

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was usi… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

Is there a way to remove the first menu item without adding the separator line?

Thanks!

Asked by Slouch 34 minutes ago

fulscreen does not work as it seposed to do

youtube goes fulscreen but not in the richt way i can see the video fully but it does not cover my sreen fully an the under part of my screen it is not posting see im… (read more)

youtube goes fulscreen but not in the richt way i can see the video fully but it does not cover my sreen fully an the under part of my screen it is not posting see image for a better picture

Asked by kortegiovanni175 4 hours ago

Last reply by TyDraniu 1 hour ago

Aol spam folder is empty. Regular mail is received okay.

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spa… (read more)

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spam folder is empty and I see junk mail when I go to AOL mail through the web but I do not see this mail in the spam folder like I used to. I tried deleting the AOL account in Thunderbird and reinstalling it but that made no difference. What can I do?

Asked by geo dandw 1 hour ago

need help in getting rid of fake infected system notifications

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up … (read more)

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up part of the mozilla dropdown window when I click on the 3 little lines in the upper right hand corner. Sorry, not very good at explaining this. I know I have to eliminate these spam notifications, just need step by step instructions... Please help me, Thanks [edited email from community support forum]

Asked by deborah2010 2 hours ago

Last reply by James 1 hour ago

https://efile.azcourts.gov doesn't work using Firefox

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use C… (read more)

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use Chrome instead.

Asked by Davyboy 1 hour ago

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existen… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Asked by J St Sauver 3 weeks ago

Last reply by Denys 1 hour ago

Just hooked my computer up after 2 months. Firefox file stated it was corrupt and can't open. How do I recover it?

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is cor… (read more)

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is corrupt. I've opened a new Firefox account. Can I get my old account back or can I get my old information into my new account?

Asked by Susan Evans 1 hour ago

I have lost all my previous tabs after updating some setting like making sure Foxfire was my browser, etc restoring from history did not work

I recently went to settings to make sure my default browser on my Windows 11 device was Foxfire. I think I also saw an option to move all tabs over from other browsers, … (read more)

I recently went to settings to make sure my default browser on my Windows 11 device was Foxfire. I think I also saw an option to move all tabs over from other browsers, but instead of adding these to my current ones on foxfire, I think it just replace all of the ones I had as they are not in my history any longer either. I went to the 3 lines, to settings, to general, made sure all was checked properly, but it did not help bring the others back!!! help

Asked by cynthia.galloway 1 hour ago

I have a connection that does not allow me to open it

Hi, when I open up my file of http://www.preservingthesloughi.net/ it tells me that the item is not secure and does no allow the next step, detailing the information. Tha… (read more)

Hi, when I open up my file of http://www.preservingthesloughi.net/ it tells me that the item is not secure and does no allow the next step, detailing the information. Thanks Dominique de Caprona sloughi@gowebway.com

Asked by sloughi 2 hours ago

PROBLEM SMTP SERVER

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) ​Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird f… (read more)

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) ​Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird for the address redacted@outlook.be. Crucial Note: Incoming mail (IMAP) works perfectly with the same credentials, proving that the authentication and the password used are correct. ​Technical Data & Actions Taken: ​SMTP Configuration: Server smtp.office365.com, Port 587, STARTTLS (or port 465 SSL/TLS). ​Authentication: Using a 16-character App Password generated after enabling Two-Step Verification. ​Symptom: Systematic rejection of the SMTP connection (Command Error 12 or timeout). Other Outlook accounts configured on the same Thunderbird client and the same internet connection (Belgium) are working without any issues. ​Tests Performed: Complete purge of Thunderbird's password manager, alias verification, and full restart of network equipment. ​Conclusion: Since the reception service is operational and full access is functional via Webmail/Outlook App, the block is specific to the SMTP protocol for this particular account on the Microsoft server side. ​Request: Please lift any security restrictions or reset security flags for the SMTP service on this specific account. My mail for respons : [edited from public community support forum] @gmail.com

(PII removed by moderator)

Asked by Jean Claude HUET 2 days ago

Last reply by sfhowes 2 hours ago

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (read more)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 4 days ago

Last reply by redfur01702 2 hours ago

Plus Addressing

Does TBird support plus addressing? Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on… (read more)

Does TBird support plus addressing?

Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on "From", scroll down to "Customize From Address...", click it, and add "+joe". (There is a menu alternative: "Options","Customize From Address...".)

If I forget to do that, then my reply does not have "+joe"; it goes out "From: markfilipak@...".

The Issue: When Joe replies to _that_ message, it does not have "+joe", so Joe's reply is trashed. (It's trashed because a filter I wrote automatically deletes messages that do not have "To: markfilipak+<something>@..." in the header.

The sensible way to handle plus addressing is for TBird to recognize plus addressing and to automatically make my "From" header from Joe's "To" header. That way, "+joe" will always be there.

Is there a way to do that?

Thanks Folks! -- Mark.

Asked by Mark Filipak 4 days ago

Last reply by david 2 hours ago