unable to sign into hotmail - Please retry with a different device or other authentication method to sign in. For more details, please see this link

Hello All of a sudden i am unable to sign into Hotmail, i receive the following message - Please retry with a different device or other authentication method to sign in. … (read more)

Hello All of a sudden i am unable to sign into Hotmail, i receive the following message - Please retry with a different device or other authentication method to sign in. For more details, please see this link

The link takes you to Microsoft error 400 when signing in - https://support.microsoft.com/en-us/account-billing/error-400-when-signing-in-7af27146-7624-4397-a374-6f8eae4367fe

I have tried all the suggestions clear cache, restart, refresh, turned off extensions etc. but these have not resolved the issue, also this has only started happening within the last couple of weeks.

OS win11

I am able to sign into Hotmail via other browsers.

thanks.

Asked by tindallmark99 2 minutes ago

Moved emails to local folder, now about a 100 blank emails without any metadata all recieved at the same time appear.

There are emails after the blanks and I am not sure if any are missing. Also some blank email have been marked as favorite. Even after setting the body display to plain t… (read more)

There are emails after the blanks and I am not sure if any are missing. Also some blank email have been marked as favorite. Even after setting the body display to plain text it is blank. And the metadata containt

Asked by ostSTRUPpen 7 minutes ago

Last reply by christ1 4 minutes ago

Can you direct me to where I might get the Firefox app anywhere else than google, please?

Hello, everyone, Tried to download Firefox onto my android mobile, but it kept saying I have to get the app from google. Due to my ‘thing’ about internet security, I wi… (read more)

Hello, everyone,

Tried to download Firefox onto my android mobile, but it kept saying I have to get the app from google.

Due to my ‘thing’ about internet security, I will not use google at any price!

Can you direct me to where I might get the app elsewhere, please?

Thanx very much,

KR CJAB

Asked by cjab1950 16 minutes ago

restoring profile from a windows 7 machine to a windows 11 machine

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any fo… (read more)

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Asked by Sam 2 days ago

Last reply by TechHorse 30 minutes ago

on mac profiles lost after firefox update or computer restart

hi, i lost profiles with all data two times in a week. firefox on mac seems entirely broken. after 1. I removed firefox and all profile data entirely. 2. data loss: in … (read more)

hi,

i lost profiles with all data two times in a week. firefox on mac seems entirely broken. after 1. I removed firefox and all profile data entirely.

2. data loss: in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

1. data loss: the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

- on 1. there were multiple profiles shown in about:profiles - computer ass 2 firefox users and one admin account. - and it is a legacy core patcher installation. -- admin account was t used after os update to sequilia. --- unfortunately i had browser data excluded from backup

after 25 years firefox I'll install duck duck go for now.

is that cenario known ? may i have a trojan running ?

Asked by aliamapper 1 hour ago

Last reply by aliamapper 1 hour ago

Can't pay online with previously trusted sites

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards… (read more)

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards. What can I do?

Asked by jennyjames1406 1 hour ago

  • Solved

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Asked by houseoffrancis 1 day ago

Answered by houseoffrancis 1 day ago

Yahoo Mail Login Error

I had previously logged into my Yahoo Mail account. Still, now that I've deleted it, I'm having trouble logging in again. I don't have any extensions installed on Thunder… (read more)

I had previously logged into my Yahoo Mail account. Still, now that I've deleted it, I'm having trouble logging in again. I don't have any extensions installed on Thunderbird, and I can't find any ad blockers or JavaScript settings. I've also cleared all Yahoo cookies from Thunderbird. Does anyone have any suggestions to help resolve this issue?

Asked by TenZilla 1 hour ago

I have 2 Firefox in my Control Panel Programs, How do I choose which to Uninstall?

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both in… (read more)

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both installed during my time of dealing with my Windows issue. Five days apart Feb 5 and 10, 2026. Both show the same version number 147.0.3, and same size 322MB. I have used FF for many years so these seem to have been installed sometime during my efforts to repair Windows. My FF was never a part of the Windows issue AFAIK.

Anyway I have FF working as I like with my Session Manager and various AddOns and personal settings, so I do not want to have to start over with FF. So how do I choose which instance of FF to uninstall in Control Panel?

My issue with Windows was my Outlook would not connect to the server. I assume Microsoft Exchange server, my internet connectivity was fine. And FF was fne as well. I eventually was able to repair my M365 connectivity. Major PITA from out of nowhere.

Asked by Ron 12 hours ago

Last reply by AliceWyman 2 hours ago

Firefox Performance Issues When Using a Time Calculator Tool

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes u… (read more)

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes unresponsive.

I’ve tried disabling extensions and changing my home page, but the issue persists. Are there any specific settings or troubleshooting steps in Firefox that can help improve performance when using online calculators like this?

Any guidance or tips would be greatly appreciated. Thanks!

Asked by Martin Sophie 3 weeks ago

Last reply by Noah Bennett 2 hours ago

on mac profiles lost after firefox update or computer restart

firefox on mac seems entirely broken. in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, l… (read more)

firefox on mac seems entirely broken.

in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

Asked by aliamapper 2 hours ago

Last reply by aliamapper 1 hour ago

new password not recognised

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this.… (read more)

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this. I have checked other questions and all seems well in my settings, i.e. changed stored passwords, but I must have missed something.Any advice most welcome Don

Asked by donald.vosper 2 hours ago

I am trying to "import" an old thunderbird profile into my new profile in order to merge old e-mails. The "Import" function does not word.

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different har… (read more)

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different hard drive. I can boot on the new hard drive, but Thunderbird is missing several months of e-mails. I have tried importing from the old hard disk, but IT DOES NOT WORK. Alll it does is create a new "Local Folders" with nothing in it. I have tried exporting the old profile to a zip file, but it is 14 GB, more than Thunderbird can handle. How can I import the old e-mails into the working version of Thunderbird on the new hard drive. Please, do not say "use the import function" as i have already found it does not work.

Asked by texiii 1 day ago

Last reply by texiii 2 hours ago

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was usi… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

This code also removes the top menu item, but still leaves the separator line on top:

#tabContextMenu #context_moveTabToNewGroup {
  display: none !important;
}


Is there a way to remove the first menu item without adding the separator line?

Thanks!

Asked by Slouch 1 day ago

Last reply by Slouch 3 hours ago