Stop copying emails to "All Mail" folder

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity,… (read more)

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

Asked by michael73gardner 8 hours ago

Last reply by michael73gardner 8 minutes ago

FF on Win10 crashes on startup; won't start and crashes in troubleshooting mode startup

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told… (read more)

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told it to start a new session and the PC blue screened. This has happened before so after the PC restarted I shut it down. It blue screened a few times while also trying to restart FF. I shut it down with the power button. FF will not start with troubleshooting (shift while double clicking on FF icon). It crashes and I get the crash window. Latest crash detail is below. What next? Any help is much appreciated.

UPDATE: I went to windows settings, apps, and clicked on uninstall for FF. Immediately a message box, "Would you like to refresh instead?" popped up. Sure, why not? It thought for a while and updated. I logged in again and I am back to a functioning 147.0.3. I logged into my bitwarden extension and ublock origin is still there. No clue what happened earlier.

Asked by dave101 2 hours ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 5 days ago

Last reply by sfhowes 39 minutes ago

How to sync Thunderbird address book and Google contacts

I use both Gmail and Thunderbird. I can see both in Thunderbird on my PC. I would like to sync my TB address book with Google contacts. I searched a good while on-line an… (read more)

I use both Gmail and Thunderbird. I can see both in Thunderbird on my PC. I would like to sync my TB address book with Google contacts. I searched a good while on-line and find information about adding a CardDAV Address book. However the instructions mention steps that simply are not available on Thunderbird on my PC. I have the latest version of TB (140.7.1esr (64-bit)). The first step says to "open the Address book, select File>New> CardDAV address book". That is not a choice. Anything in Mozilla support is several years old.

So is this possible or not?

Asked by Susan Beecher 1 day ago

Last reply by sfhowes 43 minutes ago

Windows 10 died and need to move TB saved stuff to Linux Mint 22

Windows 10 became unavailable, but I have a copy of the drive it was on. I had tried to install Linux Mint as dual boot and couldn't get to Windows any more. Installed Li… (read more)

Windows 10 became unavailable, but I have a copy of the drive it was on. I had tried to install Linux Mint as dual boot and couldn't get to Windows any more. Installed Linux Mint 22 on that drive, wiping out everything that was on it. Now I really want to get all of my locally saved items from the copy of the old drive onto TB in LM22. The profile folders are there, I just don't know what to do with them. FYI, all of my other data files were on other hard drives, so only the OS and apps were on the boot drive.

Asked by SkipT43 58 minutes ago

Thunderbird 147.0.1 dropping all local email and redownloading

I am running Thunderbird 147.0.1 (64-bit) on Windows 11 Pro 25H2. I have Thunderbird set up with two email accounts -- gmail and outlook.com (an old msn.com address). A… (read more)

I am running Thunderbird 147.0.1 (64-bit) on Windows 11 Pro 25H2. I have Thunderbird set up with two email accounts -- gmail and outlook.com (an old msn.com address). Approximately every 10-14 days the msn.com account encounters an error with the message "Command Error 12." When this happens, Thunderbird immediately drops all the local email folders for the msn.com account, and attempts to redownload all email and folders associated with the account. The msn.com account in question is configured for IMAP:

server name: outlook.office365.com Port:993 Connection Security: SSL/TLS Authentication Method: OAuth2

The expected behavior here would be for Thunderbird to display a connectivity error message but retain all local email on my laptop. However, this specific connectivity issue is dropping all locally stored email. I also noticed that the mail columns get reset to default. It appears this issue is causing Thunderbird to delete not just the email but some of the account configs as well.

At present, I do not have a screenshot showing the command error 12 message. I will try to take a screenshot the next time the issue occurs. What is not clear is whether this is an account setup issue or a bug in Thunderbird. Any advice would be appreciated. Thanks.

Asked by J_001 1 hour ago

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (read more)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 2 days ago

Last reply by redfur01702 1 hour ago

Firefox incredibly slow to open

I recently got a new laptop with Windows 11 Pro. I installed Firefox from the Mozilla site. When I click to open Firefox, it takes a long time - 41 seconds to be exact. I… (read more)

I recently got a new laptop with Windows 11 Pro. I installed Firefox from the Mozilla site. When I click to open Firefox, it takes a long time - 41 seconds to be exact. I uninstalled, reinstalled and restarted my computer. I cleared the cache. I tried to run as administrator. Not sure what else to try. As I wait for it to open, it reads "not responding" in the search bar area. Any ideas?

Asked by msinfo2015 1 hour ago

Today My FIrefox font size changed,. the web sites I can read but the url bar, shortcut bar, and some other things are TINY.

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and s… (read more)

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

Asked by ndimitru1 3 weeks ago

Last reply by ndimitru1 1 hour ago

A recent folder disappeared from my left pane when Win 11 upddated this morning.

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morn… (read more)

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morning, after a Windows 11 Update, when I tried to add another such message to that folder, the entire file folder was missing. I tried everything I could think of, including looking for help online, to no avail. This folder contained around 500 emails, over 200 of which I hadn't even opened.

Asked by wolfman141 1 hour ago

when i click on link from email, it says Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered t… (read more)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I know I did something to make my computer more secure, but don't remember. Please help! THANK YOU!

Asked by Hilthd 2 hours ago

How to Remove Profile names, tabs and menu item

Linux User So. I recently followed a Mozilla guide, previously posted, and something that I did, or changed, I now have a very annoying "profile" name in the title bar. F… (read more)

Linux User So. I recently followed a Mozilla guide, previously posted, and something that I did, or changed, I now have a very annoying "profile" name in the title bar. Further to that, I now have an additional menu option called "Profiles", with --"profile --Add Profile


Manage Profiles

I have never had or seen these items, except when I've moved my profile from an old computer to a new computer, using the console of "firefox -P" command.

It is becoming very annoying as I only have one profile, and I don't want an more.

Question. How to I block the display of 'profile information' ? Thanks

Asked by Charlie Daves 4 hours ago

Last reply by AliceWyman 2 hours ago

Seems impossible to transfer data from Windows 10 140.7.1esr (32 bit) to W11 140.7.1esr (64 bit)

Hello all: Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunder… (read more)

Hello all:

Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderbird" directories into the Roaming and Local destination directories. When the destination machine installation opens, it is functional (i.e. it picks up all the existing e-mail accounts, downloads new mail, etc...). The problem starts when we get to the local folders.

All of these have a date and time appended to them in the destination installation. For example, if the original folder is "Prosperity Bank" the destination folder is labeled "Prosperity Bank (2025_09_21 23_06_33 UTC)" and will not let not populate (shows no messages inside).

As I am typing this, it seems I may have identified the problem (or at least part of it). It seems the destination system install is slowly working its way through the local folders randomly (not in alphabetically order), as it seems to be slowly populating them with the old mail stored therein on the original system. It is going very slowly. Very slowly.

Has anyone else experienced this? Is it normal? Is there any way to quickly eliminate the dates now appended to the local file names? (Visually this is very annoying and I do not want to try modifying the individual folder names yet until I'm sure its populated as much as it will populate.)

Thank you for any assistance.

Larry Reese

Asked by Larry Reese 2 days ago

Last reply by david 2 hours ago

Plus Addressing

Does TBird support plus addressing? Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on… (read more)

Does TBird support plus addressing?

Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on "From", scroll down to "Customize From Address...", click it, and add "+joe". (There is a menu alternative: "Options","Customize From Address...".)

If I forget to do that, then my reply does not have "+joe"; it goes out "From: markfilipak@...".

The Issue: When Joe replies to _that_ message, it does not have "+joe", so Joe's reply is trashed. (It's trashed because a filter I wrote automatically deletes messages that do not have "To: markfilipak+<something>@..." in the header.

The sensible way to handle plus addressing is for TBird to recognize plus addressing and to automatically make my "From" header from Joe's "To" header. That way, "+joe" will always be there.

Is there a way to do that?

Thanks Folks! -- Mark.

Asked by Mark Filipak 2 days ago

Last reply by david 2 hours ago