My primary email address gets wiped automatically every late evening

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it s… (read more)

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it safe!

Asked by Anne & John 11 hours ago

Last reply by Rick 43 seconds ago

I want to connect to a remote CardDAV Address book but the option in Account Hub does not do anything

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date) I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbi… (read more)

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date)

I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbird.

When i open Address Book and the clikc on " Create a new address book" the Account Hub modal window opens. None of the 4 options (including Add Remote Address Book" do anything, i.e. I can click as much as I like but nothing happens.

Asked by smallcog 21 hours ago

Last reply by smallcog 20 minutes ago

confirm actions settings change on their own

I have my settings to confirm deletion in message view, but not from notifications. I've had to re-set them several times over the past month or so because it keeps chang… (read more)

I have my settings to confirm deletion in message view, but not from notifications. I've had to re-set them several times over the past month or so because it keeps changing back to confirm deletion from notifications. I think it's happening when I need to restart my phone, but it does it at random too. How do I fix that?

Asked by jordan.leigh6 21 minutes ago

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Asked by blakespf13 2 months ago

Last reply by Milady Dragon 22 minutes ago

Keeps rejecting e-mail address, but it is correct.

I send out golf group e-mails. I have myself (e-mail address) in the group, so it will also come back to me. The server keeps rejecting my group e-mails because it says m… (read more)

I send out golf group e-mails. I have myself (e-mail address) in the group, so it will also come back to me. The server keeps rejecting my group e-mails because it says my e-mail address is incorrect, I have checked it several times and it is correct. I even edited it to be sure. Why is the server still rejecting it?

Thanks for your time....Paul Smart psmart@triad.rr.com

Asked by psmart1 2 hours ago

Last reply by Rick 26 minutes ago

  • Solved

Bookmarks stopped working

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no lo… (read more)

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Asked by bhutchins1 23 hours ago

Answered by Konstantina Papadea 2 hours ago

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (read more)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Asked by Mary 1 day ago

Last reply by Agent virtuel 29 minutes ago

Why are documents generated on Copilot not able to download when using Firefox

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a w… (read more)

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a while and then i started having problems with that as well. For several months when i first started usin Copilot, it worked fine and then suddenly I started having problems.

Asked by nimisha 3 hours ago

Last reply by thomaskarker460 34 minutes ago

Backups using Acronis True Image for Western Digital cannot access Thunderbird files

Using Acronis True Image for Western Digital (ver 2025 build 41936) to backup my files on a daily basis. Recently the backup program has been stopping and reporting that … (read more)

Using Acronis True Image for Western Digital (ver 2025 build 41936) to backup my files on a daily basis. Recently the backup program has been stopping and reporting that it cannot access some Thunderbird files, even when Thunderbird was not running (1st image) I tried 'Compacting all Folders' in Thunderbird but the result was the same (2nd image). Lastly, I tried clearing the cache - the result is the same. In all cases Thunderbird was not running during the backup.

i realize that this is not a Thunderbird issue, but I've been unable to get help elsewhere. I wondered if anyone might have a solution since Acronis apparently sees the file as being accessed - is there a way to remove that?

Asked by scrivend 11 hours ago

Last reply by Rick 1 hour ago

How can I share calenders from multiple computers that don't have internet access?

I have the Thunderbird desktop installed on windows 10 computers that are blocked from any internet browsing. I am not able to find instructions on how to share calendars… (read more)

I have the Thunderbird desktop installed on windows 10 computers that are blocked from any internet browsing. I am not able to find instructions on how to share calendars between computers.

I am able to export and import calendars between computers, but the events only show up in the side bar as tasks. We want to be able to edit the shared calendar from any computer.

Asked by fabworks 1 hour ago

Thunderbird and Firefox overlap hided taskbar

Hi When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press… (read more)

Hi

When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press the Win key two times. Then the hided taskbar can be shown/use. The same thing happens to Firefox. Only when is first started. Then if Firefox is minimized and maximized, press Win key two times, press F11 two times then the hided taskbar show/hide normal.

It is a setting that can be changed to start Thunderbird and Firefox in full screen and do not overlap hided taskbar?

Asked by bogdan 2 weeks ago

Last reply by bogdan 6 days ago

Downgrade from Release 148.0.1 to 140.8.1esr

Hello, for some reasons I need to downgrade a TB installation (Mac silicon 148.0.1) to the ESR channel, 140.8.1esr for Mac silicon. I read articles in the KB where Mozill… (read more)

Hello,

for some reasons I need to downgrade a TB installation (Mac silicon 148.0.1) to the ESR channel, 140.8.1esr for Mac silicon.

I read articles in the KB where Mozilla discourages this, but I would avoid to move 15Gb circa of emails by hand copying and pasting them...

So is there anyone that has tried this before? Any suggestion how to do it without loosing e-mail in th process?

Thanks fr your support.

Asked by k_s 7 hours ago

Last reply by Rick 1 hour ago

need to change email

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone … (read more)

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

Asked by sudeep1212 1 hour ago