My wife's password on Thunderbird

Thunderbird is asking for my wife's password, and when I input it, it is not recognised. I can't find how to retrieve her password or change it to a new one. Please hel… (read more)

Thunderbird is asking for my wife's password, and when I input it, it is not recognised. I can't find how to retrieve her password or change it to a new one. Please help! Thank you. Please reply to david.angus1977@tiscali.co.uk

Asked by David Angus 2 minutes ago

Addon Id isn't actually taken

I accidentally created an addon with the Id I wanted and deleted it. Now I'm trying to re-upload it but it keeps saying the Id Is taken. How long will It take for the sys… (read more)

I accidentally created an addon with the Id I wanted and deleted it. Now I'm trying to re-upload it but it keeps saying the Id Is taken. How long will It take for the system to realize? How do I contact people who can help me recover the Id?

Asked by 3336 1st 30 minutes ago

No menu or windows appear after clicking on Firefox for Mac

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or window… (read more)

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

Asked by orlando_au 1 day ago

Last reply by higiki2256 36 minutes ago

inbox folder shows blank tab on startup, restarting Thunderbird solves problem

On startup Thunderbird 128.3.3 esr Nebula shows startup messages screen but no inboxes or messages are visible, it downloads messages but the display panel and mailbox ta… (read more)

On startup Thunderbird 128.3.3 esr Nebula shows startup messages screen but no inboxes or messages are visible, it downloads messages but the display panel and mailbox tabs list remain empty. On restart the inbox screen is populated normally with the downloaded messages. This is intermittent and a restart has always cleared the problem so far.

Asked by old_nic 38 minutes ago

Firefox shows website broken?

Hi, I have a WordPress website and when i open it in the FireFox, it show a broken website. However, if i open the same website in the other browser, website open quickly… (read more)

Hi, I have a WordPress website and when i open it in the FireFox, it show a broken website. However, if i open the same website in the other browser, website open quickly without any issues. I not a tech savvy person. I don't weather the problem is with the website or with the browser. will you Please look into it. Thanks. here is my website link.

Asked by methew walker 1 hour ago

  • Solved

Lost all data after update to release from 115 to 128.

My thunderbird program today updated itself from 115 to 128. I lost all the data I had. I had two email accounts in the program. After the update it displays one and an e… (read more)

My thunderbird program today updated itself from 115 to 128. I lost all the data I had. I had two email accounts in the program. After the update it displays one and an empty mailbox and nothing else. Downloading emails to this mailbox does not work.

I have 5 folders in the location “C:\users\appdata\roaming\thunderbird\profiles” which have 25gigabytes.

What can I do? Is it possible to go back to the old version of the program or restore data?

Asked by kak74329 2 days ago

Answered by kak74329 1 hour ago

Help with emails

Over the last few weeks, first some personal emails were coming with content that was line after line of letters and numbers and symbols. But could be read properly via w… (read more)

Over the last few weeks, first some personal emails were coming with content that was line after line of letters and numbers and symbols. But could be read properly via webmail. After some Tech Help that but was OK (but font appeared different to usual) however the other emails from businesses (advertising basically) etc appeared either blank, or just not in usual 'attractive' format with pictures and text. There was minimal text interspersed with lots of info in blue starting with htpps// The same Tech Help people were unable to sort it and said to contact service provider.

Asked by Keryn 1 hour ago

  • Archived

Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (read more)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

Asked by SpeedyKepke 1 year ago

Last reply by SpeedyKepke 1 year ago

Some videos won't play on Firefox

Hello On Paramount Plus I can't play any videos, I just get a black screen with an Error message. Also, I can't play any videos on The Television Academy .com/interviews … (read more)

Hello On Paramount Plus I can't play any videos, I just get a black screen with an Error message. Also, I can't play any videos on The Television Academy .com/interviews - there I just get endless buffering on a black screen. I tried removing my ad blocker on Firefox, but that didn't help at all - I still can't stream the videos. I switched to Chrome and everything plays perfectly. What's going on? Why always switch when I like FF? it's so annoying!

Asked by katgirlblue 2 hours ago

Performance and connectivity

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by Storm Nou Lisa Yang 3 hours ago

Last reply by Storm Nou Lisa Yang 3 hours ago

Status Bar Messages

When I first open Thunderbird 128.3.3esr, the Status Bar shows messages detailing the progress of querying email servers and of downloading messages. After a while, howe… (read more)

When I first open Thunderbird 128.3.3esr, the Status Bar shows messages detailing the progress of querying email servers and of downloading messages. After a while, however, the progress text messages stop appearing in the Status Bar. Email messages download properly; there's just no text message in Status Bar showing progress. When this happens, the Online/Offline button also has disappeared. The blue bar on the right side of the Status Bar still shows up whenever a server is being queried. Is this a problem on my machine alone or with the program?

Asked by Stafford 20 hours ago

Thunderbird Error on "Server Settings" - XML Parsing Error

Hi, I got a big problem. I am facing an error in my Thunderbird client, where I dont find an answer on that specific error. I am getting it on Ubuntu 24.04, 24.10, Fedora… (read more)

Hi, I got a big problem. I am facing an error in my Thunderbird client, where I dont find an answer on that specific error. I am getting it on Ubuntu 24.04, 24.10, Fedora Workstation 40 and Kubuntu 24.10.

View Error

maybe one of you guys/girls could be so kind and give me a little hint ;)

thanks alot

Asked by mnestiinternational 1 week ago

Last reply by sfhowes 2 days ago