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Pages of text but I don't understand what the fuck you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, volkfolks@gmail.com

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

I have been using Thunderbird for months on my new computer. Last night when I brought it up, a new screen said "Unable to Connect" followed by good information like check the network connection, firewall, etc., make sure Thunderbird is permitted to access the web. Plus, the PC bubble communicated "Authentication failure when trying to connect to server imap.comcast.net".

I have checked everything (looked around) and all seems fine. However, I am a "senior" and maybe I missed some communication along the way. I am getting emails on my iPhone and on the Xfinity website, but Thunderbird is not connecting to the server now. Do I need to change any settings?

Good morning

Ever since the last 3 updates, I have been struggling with F1TV. Prior to the very latest update I could still log in after about 4 attempts of loading the site, but now, I keep on getting error messages. On Edge i can log in with no issues. Any ideas on this issue?

Hello. I searched a solution for some time now, how to remove any typing of a search in google for instance, to be displayed in url bar. I read some articles with words I don't understand, like userchromecss or whatever : I do not work in computer science or anything about it. I would like some well defined user friendly options or just don't mix two different things that will alter our experience using your product. Could you just correct the search procedure so url is url, and query is query? I would love this to be corrected. Search queries on the page, and internet addresses in url bar. Thank you.

I have set up my address book as CardDAV connecting to my Google Contacts. When I update a contact in my Google Contacts online (such as changing the address or phone number), the change doesn't get synced to my Thunderbird contacts unless I go into my TB address book and do a synchronization.

Can my Thunderbird address book be made to automatically sync with Google Contacts every so often?

I want to move my local folders from thunderbird laptop to android thunderbird Maybe if I could find the profile location for thunderbird android it might help, but where is it? The thunderbird android seems really lacking in access to configure it ... all over the search engine I find "how to import data and settings into android thunderbird" but every one of these references is actually just import settings, NO DATA IMPORT AVAILABLE that I can find.

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

When I right-click on a website and choose "send page to device", I get the notification "Sent!", but nothing actually happens on my other device. Yes, I am logged in with the same sync account on both devices.

Trying to report a bug in Thunderbird:

Subject: Missing message preview/snippet in Thunderbird 115 (Supernova)

Hello Thunderbird team,

I’ve been using Thunderbird 115 (Supernova) and noticed that the message list no longer shows a preview/snippet of the email body. In earlier versions, this was available as the “Message Preview Text” column, but in Supernova neither Table View nor Cards View currently display snippets.

For many users (myself included), having a one‑line preview of the message body is an important part of quickly scanning the inbox — it’s a feature Outlook and other clients provide, and it makes Thunderbird much more efficient to use.

Could you confirm if this feature is planned to return in a future release? If so, is there an estimated timeline? Even a rough idea would help us understand whether to wait for it or look for alternatives.

Thank you for all your work on Thunderbird — it’s a great project, and I appreciate the effort that goes into keeping it modern and usable.

Whenever I upload a file via my phone (Samsung Galaxy A55 5G), Firefox shows the upload prompt (selecting where the file is going to be) then crashes on its own.

I noticed this when I was using Canva, then tried a few more sites and the upload-crash problem persists all throughout.

Is there any way to troubleshoot this?

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.