All Products Community Forum

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box:

"access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com."

Is there any way that I can overcome this issue and have a copy saved automatically, please?

bold text all my passwords seem to have disappered on my desktop, I checked my mobie app and they were there. there was a message to sync this morning on sign in.

My Firefox shortcuts keep disappearing: this is an almost daily occurrence. Sometimes they re-appear later without any intervention, sometimes they re-appear after a reboot. Right now, after rebooting and 'fixing' Firefox from Control Panel, they are still missing. I have 4 rows configured for both shortcuts and recent sites, and had 'pinned' about 20 shortcuts. Currently on Windows 10, soon to upgrade to Windows 11.

Can someone PLEASE tell me if there is a fix available for this (will it be resolved in Win 11?), or if there is a way to easily save and restore these backups when this problem occurs.

The ability to have 32 shortcuts is the motivating reason for my using Firefox over Chrome or Edge (which only allow 8), but if they keep disappearing like this I'm going to have to re-think my browser selection.

Thanks for any suggestions.

Why can't Firefox open .mht email extensions within its default browser? It has never done so to my knowledge. They always point to Internet Explorer or Microsoft Edge.

Often an email may not display images correctly and the ability to open them in a web browser is offered, "If there are problems with how this message is displayed, click here to view it in a web browser." This is certainly a development addition when people view their Gmail from Firefox or use Outlook. Not everybody uses APPS. People who don't want Microsoft Edge watching every move they make have made effective permanent changes in removing the deep embedded PUP by Microsoft.

Firefox version: 148.0

I have three failed downloads that are stuck on the list. Retrying them does nothing, and deleting them does nothing.

Incidentally, the images that those failed downloads link to are online and available.

How do I get rid of them?

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, Home and my email address, which I think is a Google calendar. Even though I check "Show all calendars" it does not show my email address calendar. And if I click on only to show my email address calendar it shows nothing at all. On my Pixel cell phone I can still see both the Home calendar and the Google calendar, so I guessing Thunderbird has just lost the link, although it shows a googleapi address when I click on properties. When I accept a Zoom calendar listing it has always and still shows up on the Home calendar. This seems most mysterious. Anyone have an idea of what I should do? Is there anyway I can rebuild the link to the Google calendar?

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

I have downloaded Firefox for my default web browser. However I do not have a search bar unless I open up the app itself. How do I get a search bar without having to go through the app every time? Thank you for your help.

Many websites that I use regularly, such as Zillow, no longer work correctly in Firefox ESR (115.33.0). The top menu in Zillow disappeared this week. Others work, but all the text is greyed-out. All except the text thing seem related to Javascript features. For instance, check boxes on a Wordpress site that I manage quit working last month. Some, like www.RCgroups.com just sit and spin, and never fully open up.

But they all work fine on an old copy of Chrome (109.0.5414.120), that is no longer supported on Windows 7 and hasn't been updated in probably 3 years.

My only plugin is NoScript, but the problem is the same whether it's turned off or not. And I also use NoScript on Chrome.

I use Win7 for the same reason I use Firefox -- it is safer, far more stable, faster, and it doesn't force updates on me that invariably break things. I appreciate that Mozilla has extended support for the last stable version of Windows. But somebody should look into this growing compatibility issue.

I have a valid correspondent email address, that no matter what I do it keeps sending his email to spam.This started about two months ago, up till then there was no problem. (A) where do you hide the list of email addresses that are being considered as spam? (B) if his email address is not there, what else can I do to fix this annoyance. Asking him to change his email address is not an option.

i noticed every websites that i visited or some links just suggested are appeared in my firefox homepage i selected only shortcuts in setting which i expect to see only shortcuts that i added manually but its just more shortcuts pop up each time i open the new window on my home page this is really annoying and , its not necessary at all , i dismissed them manually but they just pop up again please can you report this issue to be fixed on next release ?