All Products Community Forum

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

I currently have a subscription with DuckDuckGo, I’ve asked their customer support if I can cancel and get refunded so I can subscribe to Firefox, I just renewed today. I’m not seeing subscription details anywhere on this app, I don’t even know if I’m supposed to download Firefox iOS, or Firefox Focus, lol, I had researched best private browser earlier and Firefox pops up as #1, it also said NordVpn was optional through Firefox, don’t see that anywhere either, I’m lost😅. Need help thank you for your time and patience.

This may sound really stupid to some but I get really ticked that the 'refresh' arrow is so far away from the URL. I have to use my trackpad to do this and it's a pain to have to go so far. Every other browser has it right next to the address bar. It may sound lazy but I'm 70, have arthritis and try not to overuse the track pad. Harumph!

As you can see Chrome has it right next to the address bar while Safari's is contained right in it. A simple thing but it can make all the difference. Does it but anyone else?

I picked one of the approved Themes; however, after making some moves on the browser, it reverts to the system theme. How do I make the theme I choose stay regardless of the actions that I may take?

Norman Belle

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting.

Having three mailboxes two are set to IMAP and the third set to POP3. The IMAP outgoing mail creates an alert that mail was sent but copy not placed in your Sent folder due to network of file access errors.

Outgoing mail in POP3 save immediately to the Sent folder.

I am using the latest Thunderbird update:

• Server Type: IMAP Mail Server
• Server Name: IMAP.kinect.co.nz
• Connect Security: SSL/TLS
• Authentication Method: Normal Password

Outgoing Server [SMTP] Settings:

• Description - User name
• Server Name: smtp.kinect.co.nz
• Port: 465
• Connection security: SSL/TLS
• Authentication method: No authentication

Note: Authentication was changed form Normal Password in order to gain some traction on the issue during trouble, cause and correction actions.

Addendum: The PC was fitted to Starlink https://en.wikipedia.org/wiki/Starlink in preparation for use as sole source for internet connection. That was abandoned due to email issues.

Web info says plenty that does not exist. Eg Showing a context menu with "Delete selected" The web says can delete emails with delete or shift delete. It crosses the text out BUT does not delete any emails. Similarly emptying the spam folder is supposed to happen off the right click context menu. Nothing happens except last entry is highlighted.

Ideally I want to select a group of emails in the inbox with the find option then ctrl/A to select them all then delete key to clear them from the inbox. NB. None of these emails are still on the server, just in thunderbird.

I use a 32" monitor. In Thunderbird, I want to create some Message Filters. I bring up the Message Filter window and enter a filter. When I go to click the OK button to save the filter, I cannot see the button on the screen so I try to scroll the window via the scroll bars to find it but it won't scroll. I next try to shrink the window by using the CTRL key plus the mouse scroll wheel but nothing happens.

I cannot see any way to create and save Message Filters in Thunderbird unless the window can be reduced. Why does Thunderbird NOT use Windows facilities? I can generally shrink or expand a window by the Windows facility of CTRL + scroll wheel, but not so in Thunderbird.

I need some direction, please.

When I receive an event invite and I accept it Thunderbird only gives me the option to save the event to a local calendar and not to any shared calendars located remotely on a NAS. Is there a way to have Thunderbird also display the remote calendars? And after I accept an event is there a way to move the accepted event to a different calendar? Thank you for your inputs in advance!

Can one change the colour of one firefox window to distinguish it from another firefox window? That would allow two people working on the same computer to use individual firefox windows and be able to quickly tell whether they are in the right window.