All Products Community Forum

This is what I get when I click on email link. I can't delete it. This has to be solved before I can get to my second problem https://webmail.spectrum.net/mail? context_token=eyJza3NpZCI6ImNvbnRleHRfdG9rZW5fc2lnbl9rZXlzZXQiLCJza2lkIjoiNmJkYzZiMTEtZjBiZS00ZGFlLTliOWUtY2RkMGMyNWE5ZmUyXzIwMjAtMDEtMjRUMDcuNDIuNDQuMzQwWiIsInNlY3BvbCI6ImNvbnRleHRfdG9rZW4iLCJraWQiOiI2YmRjNmIxMS1mMGJlLTRkYWUtOWI5ZS1jZGQwYzI1YTlmZTJfMjAyMC0wMS0yNFQwNy40Mi40NC4zNDBaIiwia2V5VHlwZSI6IlJTQSIsImFsZyI6IlJTMjU2IiwianRpIjoiYWU2MzMwZDYtNTBlZi00Mjk3LThlOTMtZDUxOWVjZmMxMjdkIn0.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.SkxhnFtRLxHTpXXn5_kDX8nBISuPu3wdpoNFwTKLtmUadL29D40rNMHlmEOOa2LbGFVi8qlEWnscUMV8WXGLF02RFhSsEMFtBbXGpB9XUy6q_YW5FRJo1su5AJxboh1LMastJ39rdqnooQsnvA5_Mmy4NDBZrb1bQCmzXn3wiLsiBDMxorQ8Kk45CEWL6Bz09Z8EltuEQ2yVN3FGTGqAeU2i5-qNv12kzgimIu4TbDyE2DIi6_AKenLGc1kXlcZ8oxGjUEbJm1AThmpNbGF9WJ7d55_JQyfGWvEMIYNOtAiPaNNRCF1AlcBP3TAH34L1uI49Ve6C0SvidbRu2jYDuQ&referrerAppVisitId=202601311716P-753ab3c2-c22c-44cd-865d-2b77307fabfa&referrerAppName=SpecNet&referrerAppType=Web

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings that were automatically detected are incorrect, and even feeding in those I recorded on the last occasion does not work. I have had a long conversation with somebody at Plusnet Help Desk, who agrees that the outgoing server should be mail.care4free.net and the port number should be 25, and the connection type should be SSL. He also thought that on my "Account settings" screen there should be an option "Account actions" through which I may be able to solve the problem, but this is not there. I think that last time I had this problem, some genius on this forum managed to solve it, and hope that this will again be the case!

When in e-mail I get a message concerning not being able to connect I MAP settings as there are too many or something like that. (Message disapears quickly). It indicating that I should use advanced I MAP settings - all of which is way beyong my primative knowledge. Anyone throw any light on this regarding what and how to do or who to contact Thank you . Bernard

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

I have Mozilla Thunderbird and I find that some emails particularly with attachments (but not always) disappear from my inbox after a few months and I can't find them by doing a search under the sender's name or in my inbox.

As an example my most important emails come from 2 sources. One is an accountancy practice and the other a property management company. Those from the accountancy practice are nearly always missing after a few months but those from the management company rarely are.

If I carry out a search on the accountancy practice name, nearly all of the emails in the list are ones that I have sent and the only way I can find a particular email is to look at the trail before my email, but by doing so there are no attachments with their email. If I then look at the date of their email in the trail and then search for the date in my inbox, the email isn't there.

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the profile window of thunderbird in hopes that when i restarted it would show up in my mail folders which it did not I can send you screen shots of the different windows where I dropped the folder Can you help please?! There is tons of information in these folders I reference often. Thank you! BTW I did just make a donation :)

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge.

Bonjour M. David et grand merci pour votre soutien. Je suis désolé de vous solliciter autant ! Pardonnez-moi mais je commence à être vieux (83 ans et demi …). Je commence mieux à comprendre votre proposition pour la commande « insérer » (on verra l’autre problème plus tard). J’ai cliqué sur la commande « nouveau message » en même temps que sur la commande « MAJ » (je pense que c’est celle qui permet de saisir une majuscule) mais cela ne m’a rien donné. En revanche, j’ai cliqué sur « paramètres des comptes » et j’ai cliqué sur « HTML » (voir image ci-jointe appelée « HTML »), mais cela ne change rien car je ne vois toujours pas comment ajouter la commande « insérer » dans la barre d’outils. D’ailleurs je n’ai pas vu la mention « composition et adressage ». Par contre j’ai essayé d’ajouter d’autres commandes dans la barre d’outils en cliquant sur « affichage » « barre d’outils » « personnaliser », mais je n’ai pas vu la commande « insérer » (voir image ci-jointe « barre outils »). Si vous avez le temps de continuer à m’aider, je vous en remercie bien sincèrement.

Hello Mr. David and many thanks for your support. I'm sorry to ask you so much! Forgive me but I'm starting to get old (83 and a half years old...). I'm starting to better understand your proposal for the "insert" command (we'll see the other problem later). I clicked on the “new message” command at the same time as the “SHIFT” command (I think it’s the one that allows you to enter a capital letter) but that didn’t give me anything. However, I clicked on “account settings” and I clicked on “HTML” (see attached image called “HTML”), but that doesn’t change anything because I still don’t see how to add the “insert” command to the toolbar. Besides, I didn’t see the mention “composition and addressing”. On the other hand, I tried to add other commands to the toolbar by clicking on “display” “toolbar” “customize”, but I did not see the “insert” command (see attached image “toolbar”). If you have the time to continue to help me, I sincerely thank you.

Is there a document somewhere that gives the meanings/explanations of all the choices when selecting settings for a Thunderbird account ? When I go through the settings there are many choices that I do not know what they mean, and finding each separately could take hours ...

It has been several months since Thunderbird has always resulted in a double space when the ENTER key is pressed while composing an email. I have tried all the suggestions offered on this forum. None has been successful. Windows 11 Pro, with all current updates. The app data files are in my Documents folder. Does anyone have a solution? Am I the only one having this problem?

I have been a Thunderbird fan for many years. This is the first time I feel it is time to look for a new email application program.

Hi, I tried to drag and move a tab (worked everytime till now). After I tried to move it toolbar freezed (The image is what I mean by toolbar). Url bar, forward, backward, refresh and 3 lines for settings doesnt work. Only things that works is downloads and side bar. I can also click on tabs and they will open, but moving them wont work. Drag and move options is True.

When I try to quit and reopen firefox, everything works fine until I try to move a tab again. I tried editing the tool bar and default toolbar settings, that wont work either.

My bookmarks have disappeared. The solutions do not seem to work. It may be due to Avast Secure Browser trying to take over. Will they come back if I uninstall that?

Sirs,

I have Linux Mint 22.3 Cinnamon in Swedish language/locale. I set up two users with Firefox 146. Then, I upgraded Firefox to 147.0, and set up a third user on the same machine.

For the two original users, the Firefox is in all-Swedish locale. Perfect. But, for my newly created user, some is in English. Examples in English; Onboarding, Search in Privacy, and New Tab/Shortcuts. Web pages is no problem. The problem is in Firefox proper.

Strangely, New Tab is in Swedish (Ny flik), if I do not use the shortcuts, i.e. chose Empty new page in Settings. How to fix? Minor annoyance, but I would like everything in Swedish, as in v. 146. Is it a bug that will be fixed by Mozilla, or do I have to do anything to fix it myself, or is it un-fixable? Or, is it maybe anything in Linux? I understand it is some changes between 146 and 147 regarding a couple of rather important things. Thanks. >>> System:

 Kernel: 6.14.0-37-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.5 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.2 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: HP product: HP ProDesk 600 G2 SFF v: N/A serial: <superuser required>
   Chassis: type: 4 serial: <superuser required>
 Mobo: HP model: 805D v: KBC Version 05.39 serial: <superuser required> part-nu: P1H12EA#UUW
   uuid: <superuser required> UEFI: HP v: N02 Ver. 02.60 date: 12/15/2022

CPU:

 Info: quad core model: Intel Core i5-6500 bits: 64 type: MCP smt: <unsupported> arch: Skylake-S
   rev: 3 cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
 Speed (MHz): avg: 2600 high: 2602 min/max: 800/3200 cores: 1: 2602 2: 2600 3: 2600 4: 2600
   bogomips: 25599
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

 Device-1: Intel HD Graphics 530 vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-9 ports:
   active: HDMI-A-1 empty: DP-1, DP-2, DP-3, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1912
   class-ID: 0300
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting
   unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
 Monitor-1: HDMI-A-1 mapped: HDMI-1 model: Dell U2311H serial: <filter> res: 1920x1080 hz: 60
   dpi: 96 size: 509x286mm (20.04x11.26") diag: 584mm (23") modes: max: 1920x1080 min: 720x400
 API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris device: 1 drv: swrast gbm:
   drv: iris surfaceless: drv: iris x11: drv: iris inactive: wayland
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.7-0ubuntu0.24.04.2 glx-v: 1.4
   direct-render: yes renderer: Mesa Intel HD Graphics 530 (SKL GT2) device-ID: 8086:1912
 API: Vulkan v: 1.3.275 layers: 3 surfaces: xcb,xlib device: 0 type: integrated-gpu driver: N/A
   device-ID: 8086:1912 device: 1 type: cpu driver: N/A device-ID: 10005:0000

Audio:

 Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Hewlett-Packard
   driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
 API: ALSA v: k6.14.0-37-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e v: kernel port: N/A
   bus-ID: 00:1f.6 chip-ID: 8086:15b7 class-ID: 0200
 IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>

Drives:

 Local Storage: total: 473.23 GiB used: 26.22 GiB (5.5%)
 ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 3B6Q scheme: GPT
 ID-2: /dev/sdb vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 3B6Q scheme: MBR
 ID-3: /dev/sdc vendor: SanDisk model: Cruzer Blade size: 7.45 GiB type: USB rev: 2.0
   spd: 480 Mb/s lanes: 1 tech: N/A serial: <filter> fw-rev: 2.01 scheme: MBR

Partition:

 ID-1: / size: 227.68 GiB used: 26.22 GiB (11.5%) fs: ext4 dev: /dev/sda2
 ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1

Swap:

 ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-3:2 info: Dell KB212-B Quiet Key Keyboard type: keyboard driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 413c:2107 class-ID: 0301
 Device-2: 1-6:3 info: MosArt Wireless Keyboard/Mouse type: keyboard,mouse
   driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA
   chip-ID: 062a:4101 class-ID: 0301
 Device-3: 1-9:4 info: SanDisk Cruzer Blade type: mass storage driver: usb-storage interfaces: 1
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 200mA chip-ID: 0781:5567 class-ID: 0806 serial: <filter>
 Hub-2: 2-0:1 info: super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900

Sensors:

 System Temperatures: cpu: 27.0 C pch: 30.5 C mobo: N/A
 Fan Speeds (rpm): N/A

Repos:

 Packages: pm: dpkg pkgs: 2006
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb https: //mirror.accum.se/mirror/linuxmint.com/packages zena main upstream import backport
   2: deb http: //ftp.acc.umu.se/ubuntu noble main restricted universe multiverse
   3: deb http: //ftp.acc.umu.se/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //ftp.acc.umu.se/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 24 GiB available: 23.35 GiB used: 2.21 GiB (9.5%)
 Processes: 256 Power: uptime: 11h 28m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

<<< Sincerely. Ronny

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever.

I’ve already tried restarting the browser and checking my internet connection, but the problem still happens randomly. Other browsers seem to work fine on the same network.

Can anyone guide me on what could be causing this issue? Are there any Firefox settings, cache options, or add-ons I should check to fix this problem?

Thanks in advance.

Added/Created this folder " " 0 _2026 - BANKS - 5 CARS [ 2 NEW/3USED ] "

Now the folder looks like this

         0 _2026 - BANKS - 5 CARS  [ 2 NEWe96f7068

I have a dozen other folders that appear like this with the letters/numbers at the end. When I delete them they reappear next time I open Thunderbird.

Are these folders corrupt? 
How do I eliminate them ?  
How do I stop folders from reappearing?

Thanks,Mike

Hi,

I have a relatively fresh install of Thunderbird and am unable to save email addresses to my address books. When I click "Add to Address Book," I'm receiving the following error message:

NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite Uncaught NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite

   getDirectory resource:///modules/AddrBookManager.sys.mjs:291
   addToAddressBook chrome://messenger/content/header-fields.js:583
   addContact chrome://messenger/content/msgHdrView.js:3163
   oncommand about:message:1

AddrBookManager.sys.mjs:291:22

It seems that some file is missing, so I am wondering how to resolve this issue.

Thanks, Andrew