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My name is Yoshinobu OKUMOTO. I live in Nara prefecture in Japan. I use Thunderbird as my e-mail software. My e-mail address is "<edited>@asahi.email.ne.jp". I have received a mail at January 29 18:35, 2026 . In the space for name of a sender of the mail, "<edited>@asahi.email.ne.jp" is written. This is my e-mail address in Thunderbird. I did not sent a mail at January 29 18:35, 2026 . I wonder who sent this mail to me.

When this mail was sent to me, a red spam mail mark was attached to this mail. Usually, when I received a spam mail, I transfer the spam mail to a spam mail folder. But in this case, if I transfer this mail to a spam mail folder, I worries that transformation might transfer a mail from my acquaintance to the spam mail folder from that time on.

In the main body of the mail which I received at January 29 18:35, 2026, it was written as follows.

" Account is invalid.

When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid.

The procedure to confirm the reason 1. Log-in with a browser, for example Chrome, to the account "asahi.email.ne.jp." 2.If the account is invalid, the explanation is displayed."

In the sentences mentioned above, " Account is invalid. When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid." But I can use my Thunderbird as usual except this mail.

Next, I tried to log-in to the account "asahi.email.ne.jp" with a browser Chrome, I could not log-in.

I already received this mail which have the same text three times until now, 1/20 19:17, 1/21 17:21, 1/24 21:04.

If it is necessary for me to forward to you the mail which I received at January 29 18:35, 2026, I send the mail if you inform me of your mail address.

I will be thankful, if you give me some advices in this case.

(Mr) Yoshinobu OKUMOTO

I recently had to change my password for my att.net email account. My iPhone and the att web mail have successfully read up to 0936, while thunderbird has only read up to 0922, and I cannot get the new password entered successfully to read any further.

Meanwhile, the sending function also cannot get the new password entered successfully.

This is the same password that now works on web mail and on my iPhone.

Account settings, server settings show the IMAP mail server is "imap.mail.att.net" port 993, username = email address in att.net domain, security is SSL/TLS normal password, Outgoing server default is "smtp.mail.att.net" port 465, same username, SSL/TLS normal password.

Settings, privacy and security, saved passwords locked up the mouse with giant cursor showing, had to close thunderbird via Alt+F4, mouse still locked up with giant cursor, had to close all other windows with Alt+F4, hoping to be able to close this one before rebooting computer.

So, from time to time I need to find a sent email, it is not in my sent folder, I check my settings and there it is, I then set it to use my sent folder on the IMAP server, this works for a while, but then seems the next time I want to find something in the sent folder it has reverted back. Any Thoughts?

I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force shut the programme, I'm on windows 11.

This is what I get when I click on email link. I can't delete it. This has to be solved before I can get to my second problem https://webmail.spectrum.net/mail? context_token=eyJza3NpZCI6ImNvbnRleHRfdG9rZW5fc2lnbl9rZXlzZXQiLCJza2lkIjoiNmJkYzZiMTEtZjBiZS00ZGFlLTliOWUtY2RkMGMyNWE5ZmUyXzIwMjAtMDEtMjRUMDcuNDIuNDQuMzQwWiIsInNlY3BvbCI6ImNvbnRleHRfdG9rZW4iLCJraWQiOiI2YmRjNmIxMS1mMGJlLTRkYWUtOWI5ZS1jZGQwYzI1YTlmZTJfMjAyMC0wMS0yNFQwNy40Mi40NC4zNDBaIiwia2V5VHlwZSI6IlJTQSIsImFsZyI6IlJTMjU2IiwianRpIjoiYWU2MzMwZDYtNTBlZi00Mjk3LThlOTMtZDUxOWVjZmMxMjdkIn0.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.SkxhnFtRLxHTpXXn5_kDX8nBISuPu3wdpoNFwTKLtmUadL29D40rNMHlmEOOa2LbGFVi8qlEWnscUMV8WXGLF02RFhSsEMFtBbXGpB9XUy6q_YW5FRJo1su5AJxboh1LMastJ39rdqnooQsnvA5_Mmy4NDBZrb1bQCmzXn3wiLsiBDMxorQ8Kk45CEWL6Bz09Z8EltuEQ2yVN3FGTGqAeU2i5-qNv12kzgimIu4TbDyE2DIi6_AKenLGc1kXlcZ8oxGjUEbJm1AThmpNbGF9WJ7d55_JQyfGWvEMIYNOtAiPaNNRCF1AlcBP3TAH34L1uI49Ve6C0SvidbRu2jYDuQ&referrerAppVisitId=202601311716P-753ab3c2-c22c-44cd-865d-2b77307fabfa&referrerAppName=SpecNet&referrerAppType=Web

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not been able to follow the solution.

The error message is:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I access my email at ptd.net, using firefox, I can make a full connect. But I cannot connect to email using Thunderbird, which is my preferred email tool.

My hope is to have a dialog in this thread with someone who can walk me through the steps to get thunderbird working. Can someone help?

Jim A

When using Thunderbird 140 I am able to setup the background color of the message pane for individual messages. However when the messages are threaded, the message pane shows a preview of all of the threaded messages together in the message pane with a different background color than individual messages.

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

I need help to log into Thunderbird. I get the same message over and over again (login to server imap.videotron.ca with username...............failed. I've tried several tried and true passwords from before and none fit.

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard