UNABLE TO SEND EMAILS FROM FREE-ONLINE (PLUSNET SERVER)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Send… (read more)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Sending of message failed. An error occurred while sending mail. The mail server responded: Unknown sender. Please verify that your email address is correct in your account settings and try again, OK' (see attached). 2. Checked all settings, all correct as used to be before the problem started. 3. At some stage, I tried changing the password in Settings > Privacy & Security > Passwords > Saved passwords > Saved logins to see if that helped. It didn't. 4. I removed the free-online Server from the Saved logins (Provider: smtp://relay.free-online.net, User: xxxxxxx) with the intention of restoring it with a new password - but found I couldn't restore the free-online server. So I decided the best thing to do was to restore the password as it was before and to ask for help here. >>> That line has now been restored.

NB1. Free-online is a sub section of Plusnet. NB2. Last year I received an email from Greenby saying something about maybe taking over from Plusnet and that I would be notified if and when I had to do anything. I have not received any such instructions so left things as they were. Many thanks for your help from a not-very-techy so stressed old lady.

Asked by Marilou 4 days ago

Last reply by Marilou 7 minutes ago

SMTP configuration for GMX

Hello, I'm trying to setup a new GMX email address in Thunderbird. I can receive messages, but when I try sending an email, I get stuck on the loading bar "sending messa… (read more)

Hello,

I'm trying to setup a new GMX email address in Thunderbird. I can receive messages, but when I try sending an email, I get stuck on the loading bar "sending message". I receive no error message.

I have multiple GMX addresses in Thunderbird already, all work well for receiving and sending emails. I tried writing to email addresses with different providers, the result is always the same.

I tried adding the IMAP info manually and automatically in Thunderbird, nothing changes. Here is my current SMTP server :

mail.gmx.com Port 465 SSL/TLS Normal password

Can someone please help me figure out this SMTP setup ?

Thanks ! Alix

Asked by rg.alix 14 minutes ago

Can Local Folders Directory be changed to external drive?

I have my incoming IMAP emails stored on my local computer drive where the default Thunderbird installation puts it. This is fine. My question is, can I move the local … (read more)

I have my incoming IMAP emails stored on my local computer drive where the default Thunderbird installation puts it. This is fine.

My question is, can I move the local folders directory to another external drive or network attached storage? I am doing this as I have a small local SSD and combining all emails the size is massive.

Asked by TT_26 4 hours ago

Last reply by TT_26 21 minutes ago

I accidentally deleted a Thunderbird folder that had saved emails in it (I thought the folder was empty) and now I am trying to retreive it.

I accidentally deleted a folder (that I thought was empty) which ended up having important saved emails in it. I thought I had transferred the emails to a new folder...b… (read more)

I accidentally deleted a folder (that I thought was empty) which ended up having important saved emails in it. I thought I had transferred the emails to a new folder...but unfortunately they were still in the old folder. I tried everything I knew how to do but I have not been able to find the folder any where.

  I still have Windows 10.  I'm dreading upgrading to Windows 11.  

Information: Edition: Windows 10 Home Version: 22H2 Installed on: 11/4/22 OS Build: 19045.6466

I'm afraid to "go look for the Thunderbird information". I tried that once and then couldn't get back to where I was and had to start all over again.

Asked by Bonnie Tuter 54 minutes ago

Fills up ram when minimized

When i minimize, it starts "eating" ram the computer crashed when it consumed 59GB of ram.. suspect memory leak.. One solution is turning it off after checked for mail...… (read more)

When i minimize, it starts "eating" ram the computer crashed when it consumed 59GB of ram.. suspect memory leak.. One solution is turning it off after checked for mail...But i kinda want it minimized so i don't have to check by starting it every now and then..

Asked by Wolfram 1 hour ago

The version for iso Firefox on iPhone

I just wonder if it’s the right version because sometimes your phone will download the wrong version. It’s outdated version and you don’t really know so if this is possib… (read more)

I just wonder if it’s the right version because sometimes your phone will download the wrong version. It’s outdated version and you don’t really know so if this is possible, I would really wanna make sure I have the right version for iPhone and I use default for Firefox sometimes it works very well and sometimes it doesn’t make it move to imagery and colors in the pictures of like the award that you go in when you go to tycoon so that’s why I’m not asking you shouldn’t be that way.

Asked by garymbarkers1 1 hour ago

  • Solved

Emails partially disappeared

I am running Windows 10 22H2, Thunderbird 140.7.1esr. I cannot display some emails that are found when I make a search for a specific word and partially displayed. Ther… (read more)

I am running Windows 10 22H2, Thunderbird 140.7.1esr.

I cannot display some emails that are found when I make a search for a specific word and partially displayed. Therefore I understand they are still there.

However, when I request a list of these emails, none is found. Same thing if I try to fully edit them. I understand the index is somewhat damaged. How do I fix that ?

Asked by olevy 16 hours ago

Answered by Mapenzi 12 hours ago

  • Solved

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Asked by houseoffrancis 2 days ago

Answered by houseoffrancis 2 days ago

Extreme consumption of resources

Hi! I don't understand. Firefox is eating up memory again in the latest versions, and on top of that, it's the GPU on my PC. 4GB for the app and up to 8GB. Are you min… (read more)

Hi!

I don't understand. Firefox is eating up memory again in the latest versions, and on top of that, it's the GPU on my PC.

4GB for the app and up to 8GB.

Are you mining Bitcoin on my machine?

What are you doing?

Asked by richtrr 2 hours ago

Last reply by richtrr 2 hours ago

Thunderbird won't download messages from one of my email addresses

My Thunderbird hasn't downloaded emails to my main/default address since mid January. The other two addresses, with all the same settings, and with the same provider, wor… (read more)

My Thunderbird hasn't downloaded emails to my main/default address since mid January. The other two addresses, with all the same settings, and with the same provider, work. Emails are goint to my web mail. I've spent hours on support and on remote control with my provider, and they finally said maybe it's a thunderbird problem. I deleted the programme and reinstalled it, still won't download and all the emails are still missing from my inbox. The emails went missing when I attempted to repair the folders earlier in the saga.. All my local folders are there. I may have to start all over again from a new programme. Thank goodness I can access all emails from my provider's web portal. Aussiebroadband.

Asked by Christine O'Grady 3 hours ago

how to avoid a truncated URL in header or footer on a printout in Firefox

Firefox: When printing out - or saving onto PDF - a website, its URL is placed in the footer or the header, depending of the settings. Unfortunately, when the URL is long… (read more)

Firefox: When printing out - or saving onto PDF - a website, its URL is placed in the footer or the header, depending of the settings. Unfortunately, when the URL is longer than half of the width of the printed page, it is truncated. How to avoid this truncation?

Asked by tony.van.roy 3 hours ago

Immigrating data from profile to new account

I have a profile that I had copied from my main profile, which is connected to an email and synced. This second profile is unsynced, and it won't let me sign into my acco… (read more)

I have a profile that I had copied from my main profile, which is connected to an email and synced. This second profile is unsynced, and it won't let me sign into my account because that account is connected to the main profile. It says I need a separate account for a separate profile. Fair enough. I try to make an account. It says I cannot sign in to the new account because the profile is synced to the old one. Very annoying to be given instructions that don't work. So, I make a new profile and sign in to my new account on it. It works. But now I don't have my bookmarks and passwords. So I find instructions on backing up my account and copy my secondary profile into the new profile with the new account. It logs me out and is now giving me the same error! (the backup was successful though) I don't want to have to copy and paste all of my passwords and things into a new account. Is there any way to make my secondary profile syncable?

Asked by Alder 3 hours ago

  • Solved

Privacy session not loggin out of accoun

When i logged into a privacy session on a website the account did not automatically log out when i closed the session. I checked again by purposefully ensuring i closed a… (read more)

When i logged into a privacy session on a website the account did not automatically log out when i closed the session. I checked again by purposefully ensuring i closed all privacy windows but when i went back to the sight i was still logged in. I had to specifically log out the account.

Has something changed with the setting? This was one of the features that i liked. I don't want to find a new browser because what i expect is no longer happening.

Asked by bjtoro 19 hours ago

Answered by Isaac H 18 hours ago