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Hello Mozilla Firefox Support,

I am experiencing an issue with my Firefox browser where my Firefox home page appears very blurry. This has raised some concerns for me about whether something may be wrong with my browser or if my Firefox security may have been compromised.

I would appreciate it if you could help look into this issue or provide guidance on what might be causing the blurry display on my home page. I want to make sure my browser is secure and functioning properly.

Please let me know if there are any troubleshooting steps I should follow to resolve this problem or to verify that my Firefox browser has not been compromised.

Thank you for your assistance.

All the icons in my Bookmark Toolbar have been working great with no errors for several years, through countless updates with no problem. Then, recently I noticed all the icons lost the color icons and just show as a wire globe. Clicking on them, any one of them, they all go to the same website. If I remove them, got to the website I want there, and drag the URL to the bookmark bar, things are back to normal for that icon. So I replaced each one, and the next day, when I open Firefox, all the icons are again wire globes. It seems that Firefox will not retain the URL for any of the icons.

Very strange.

As the title says, today I started getting the windows popup about selecting an app to open that file type, every time I download one.

Edit: I figured it out

Hi, I am using Firefox exclusively for my work Claude account, I only check my usage on it. Today, I noticed Firefox silently installed a webapp under $USER/AppData/Roaming/Microsoft/Windows/Start Menu/Programs, and it has a Claude webapp, which I neither click any install or add to my menu. I found it extremely concerning in terms of privacy, and I am wondering if any other people have similar experience.

I am wondering what was the exact reason for disabling the 600% volume extension.

Should the users be worried about credential theft or was the extension injecting affiliate links?

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

I have an icloud-account, a google-account, three facebook-accounts, two gmail-accounts, an outlook-account. How do I simpify the system, and how do I transfer data from one facebook-account to another?

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

Hi,

I really love thunderbird and want to move away from Outlook.

I am experiencing a delay in Push emails compared to my Outlook app. I am committed to get emails as soon as they are received by the server. For example I've observed recent emails 10min later in Thunderburd than Outlook to my Inbox.

I have my Inbox set to "Enable Push". Is there anything I can do to improve the speed of delivery vs Outlook? Both apps have same settings for Background data, and 'Allow background app usage'.

Any help would be greatly appreciated.

Thanks,

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

I don't plan to use any provided AI chatbot. I want to use models that I have downloaded and tested myself and which run on my PC. So please add the possibility to connect through major LLM APIs, the same way other tools way simpler than Firefox already allow to do.

I recently downloaded the ebay app onto my Android phone. Since doing so, when I go to my ebay account on my PC, I cannot put items in My Cart nor can I BUY NOW. The selector arrow does not change to a Hand icon. Everything works as it should on my phone. Contacted ebay support which attempted to correct by having me clear browsing history with no success. They informed me that it was a problem with my browser (Firefox). Any info or suggestions would be well appreciated.

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the browser seems to consume more power even with just a few tabs open.

I’ve already tried:

Restarting my laptop

Disabling unnecessary extensions

Clearing cache

But the issue is still there. Is there any specific setting or workaround to reduce battery usage in the new update?

Thanks in advance!

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Copilot says that TB is NOT recognizing my personal Outlook email account as a viable SMTP account. Been on line with Copilot for couple of hours without success. Does anyone at Mozilla have anything to offer me?

My folders used to show a yellow diamond when there was new email in the folder. The folder colour does still change to blue to indicate unread email. When I open a folder, the yellow diamond still shows up on new email, as well as the unread flag. What have I done? How do I configure Thunderbird to show that yellow diamond on folders with new email?

1. 1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

1. 1. 1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

1. 1. 1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

1. 1. 1. Device & build information

• Device: MacOs Tahoe 26
• Build version: firefox 148.0.2
• First seen version: MacOs Sequoia

1. 1. 1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

I routinely keep a tab open to view my iCloud account (PC running Windows 11 Home).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?