All Products Community Forum

I've attached a screen shot of the main folders seen when I view these as 'Unified Folders' with folders names starting with *01, *02, *03 etc. Somehow, *04 is no longer appearing in this list and has instead appeared inside the *03 folder as seen in my second screen shot. I don't know how this folder and the many sub-folders it contains was moved into the *03 folder and no matter what I do, I can't move the *04 folder out of the *03 folder to sit where it should between folders *03 and *04. Can anyone point me in the right direction to move the *04 folder into the desired location? Thanks in advance, SteveJ

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

Hi,

I host a autodiscover config (config-v1.1.xml) on my local mailserver, when I want to add my local mail account to thunderbird it sees the configuration, but throws an error:

Configuration found This configuration is not trusted.

I host a local CA, and have imported the CA root certificate into the android certificate store. But I don't think this is the problem, because Thunderbird doesn't connect to my imap server prior to throwing the error. (this is working, I can browse the local link without any certificate warning)

This is my config-v1.1.xml:

<clientConfig version="1.1">

 <emailProvider id="home.arpa">
   <domain>home.arpa</domain>

   <incomingServer type="imap">
     <hostname>mail.home.arpa</hostname>
     <port>993</port>
     <socketType>SSL</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </incomingServer>

   <outgoingServer type="smtp">
     <hostname>mail.home.arpa</hostname>
     <port>587</port>
     <socketType>STARTTLS</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </outgoingServer>
 </emailProvider>

</clientConfig>

I've tried changing "authentication" to other methods, but this doesn't seem to matter.

Any Idea?

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything.

Haven´t manage to send in many days and now it is huge problem.

When I click on send buttom on the email come text about the fail which is 100% wrong.

It say: An error occurred while sending mail. The mail server responded: (then come my email adress): Sender adress rejected: not owned by (the part of my adress in front of @) Please check the message recipient (my email adress) and try again.

This text is 100% wrong because all things is as always! Never changed it. And seeing it in setting it like it should be!

I am almost given up, this come always with months between and that is hopeless.

Please help!

Every time I open more than a couple of tabs, a Firefox pop-up asks if I'm overwhelmed; I'm not. How can I make it stop? (I have already unticked Recommend features in Settings and set browser.newtabpage.activity-stream.asrouter.userprefs.cfr.features to False.) Equally annoying is the constant 'Summarise page' feature reminder. I have certainly Got It! by now.

I recently booted up a new installation of Thunderbird on a new laptop running Fedora Linux after my old Laptop running Ubuntu died. Fortunately, I had been regularly backing up the old machine with Deja Dup. I restored all my files from a recent backup. All my files seem to have been successfully recovered except that many locally-stored Thunderbird messages are missing, and some local folder names have been corrupted.

Since I see problems only with Thunderbird, I suspect the problem lies there rather than with Deja Dup.

Has anyone else had problems with restoring Thunderbird from backups? Is there something I might try to recover the missing messages and corrupted folders? Should I be using a different backup in the future?

I want youtube to go back to the list of websites on the url drop down menu. I'm annoyed that Heroforge replaced it after only two visits to the website and I don't know why it even did that.

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

Windows 10 became unavailable, but I have a copy of the drive it was on. I had tried to install Linux Mint as dual boot and couldn't get to Windows any more. Installed Linux Mint 22 on that drive, wiping out everything that was on it. Now I really want to get all of my locally saved items from the copy of the old drive onto TB in LM22. The profile folders are there, I just don't know what to do with them. FYI, all of my other data files were on other hard drives, so only the OS and apps were on the boot drive.

Hi, i installed Thunderbird on macOS and it worked until yesterday. Today it continue to fail connection with the google server. I tried restarting computer and close/reopen Thunderbird but nothing is working. I also tried to limit connections from 5 to 3, and nothing happened. Can you help me ? I don't have network problems.

Whenever I try to full screen a Youtube video a large solid white bar will appear on the bottom of my screen. It doesn't block the actual video or even the controls but it seems to push the entire video upwards. It only does this on firefox and only on youtube. It seems to be a solid empty space as I can't click on it and right clicking just gives me video playing options. I've tried restarting my computer and firefox a few times and that didn't work. It does however change size and with the browser zoom and color mode respectively. please help.

j'ai l'habitude de faire mes recherches sur la barre de recherche centrale et non sur l'url. Bien que le curseur soit positionné dessus, je ne peux pas y écrire, je suis redirigée sur l'url. J'ai bien mis à false la ligne qui convient dans about:config, mais ce n'est toujours pas possible. Que faut il faire ?

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) ​Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird for the address redacted@outlook.be. Crucial Note: Incoming mail (IMAP) works perfectly with the same credentials, proving that the authentication and the password used are correct. ​Technical Data & Actions Taken: ​SMTP Configuration: Server smtp.office365.com, Port 587, STARTTLS (or port 465 SSL/TLS). ​Authentication: Using a 16-character App Password generated after enabling Two-Step Verification. ​Symptom: Systematic rejection of the SMTP connection (Command Error 12 or timeout). Other Outlook accounts configured on the same Thunderbird client and the same internet connection (Belgium) are working without any issues. ​Tests Performed: Complete purge of Thunderbird's password manager, alias verification, and full restart of network equipment. ​Conclusion: Since the reception service is operational and full access is functional via Webmail/Outlook App, the block is specific to the SMTP protocol for this particular account on the Microsoft server side. ​Request: Please lift any security restrictions or reset security flags for the SMTP service on this specific account. My mail for respons : [edited from public community support forum] @gmail.com

(PII removed by moderator)

Something horrible and time-consuming has changed within this past week to Thunderbird. My version is 140.7 1esr 64bit. Over the past 4 days or so, I've found I cannot scroll down and see the full emails--until I have to use this new pop-up system.

This is definitely not an improvement in my estimation. Is there any way to undo this?

Before that, I had encountered this case as well. After reinstalling, the new menu was applied, but today it reverted to the old one again, and reinstalling no longer works.

I recently had my firefox mobile for android updated apparently, but it is so user unfriendly and not very accessible in the way that the new layout with the dark tabs and small pictures makes it very hard to read which tabs are open and is unfriendly on the eyes. Is there any way I can revert back to the previous version? I really loved the layout and the user friendliness of it and now I am just considering downloading another browser because I am so bummed by this update. Thanks in advance.