Very slow starting Firefox and Thunderbird.

After Firefox & Thunderbird update & Windows (11) update, it takes ages for the email programs to open and the web pages to open. Tried everything, to no avail. … (read more)

After Firefox & Thunderbird update & Windows (11) update, it takes ages for the email programs to open and the web pages to open. Tried everything, to no avail. Any ideas apart from uninstalling and starting again? The imap lookup takes ages and when opening website pages it takes ages. Googles is very quick to open.

Open

I need to globally turn off all threading in Thunderbird 158

I'm relatively new to Thunderbird and have discovered that all folders are configured for threading by default. Threading is something I don't care for at all. I've fou… (read more)

I'm relatively new to Thunderbird and have discovered that all folders are configured for threading by default. Threading is something I don't care for at all. I've found one article that addresses this issue but the process outlined is ponderously byzantine. I'm hoping this has been simplified since that process was published. How do I turn off threading on all existing and future folders? Thanks for any comments.

Open

Why must Thunderbird have a 'Default' email account?

Example why question is being asked: Three separate GMX email accounts, each with its own unique password, and NOW Application-specific password for Thunderbird. Aliases… (read more)

Example why question is being asked:

Three separate GMX email accounts, each with its own unique password, and NOW Application-specific password for Thunderbird. Aliases are not used or desired. Three different separate accounts that should each have its own outgoing server.

Worked fine until updates to Thunderbird and changes to the GMX server, and Application-specific passwords became a requirement to send and receive email.

Seems like updates to nearly every program and/or app that may be released with the intent to resolve an issue or include a new feature breaks something else. M$ is horrible with updates and labels nearly everything as a critical update so it gets pushed through even when updates are turned off or supposedly permanently disabled by a registry hack; Windows 11 being the absolute worse ever. Why I only have one computer with M$ while all the others are Linux. Problems all the time with M$ while Linux simply continues to work.

Regardless, can setup each GMX account but the default email account name must be used as the user name on the other two GMX accounts on the outgoing server in order to send email. Then the recipient sees the name for the default account rather than the name assigned to the other two accounts, and the Application-specific password for Thunderbird must be changed to that of the default. Then attempting to pull down email for the other two pop accounts comes to a halt, and email messages can only be viewed by going to the online account.

Two separate accounts for yahoo, two for gmail, and one for Charter work fine, each has its own name and outgoing server. Should be the same way for GMX but is not because Thunderbird requires one of the three GMX accounts is set to Default.

Appears by having a Default email account, users are not only restricted by the default account, but email that is sent is done so with he incorrect name, The purpose for three different emails is for email segregation and better management; personal correspondence, business related, and Internet stuff.

Instead of having a 'Default' email account, makes more sense to use a valid email to register Thunderbird after downloading and installing, and then using that email for Support, Boards, assistance, etc. The default email requirement causes too many frustrating unneeded issues that should not occur, along with wasted time, stress and grief. Computers were suppose to make our lives easier and allow us more time for the real world. Biggest lie told since the Bell Labs created the transistor.

Thunderbird 158.0.1 (64-bit) Thunderbird codename Meadow badgeMozilla Thunderbird Flatpak en-USthunderbird-flatpak - 1.0

Computer OS:

 Kernel: 7.0.0-38-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble
Open 8

Can't set up new account - thunderbird set up process times out before 2FA code arrives for sign-in

Have got a replacement computer, and downloaded the latest TBird (having used it with AOL) for years). Following initial set up procedure, TB detects correct settings for… (read more)

Have got a replacement computer, and downloaded the latest TBird (having used it with AOL) for years). Following initial set up procedure, TB detects correct settings for AOL and the "enter password" page opens from AOL succcessfully for authorisation. AOL requires 2 factor authorisation, and I use a phone code for this.

However the speed at which the code arrives from AOL has always varied quite a bit, and today it is taking almost a minute so the TB set up screen is timing out long before the code arrives. Cant go on retrying as I will get locked out of the account. No point in going for manual set up as the auto settings are correct, so the same problem is going to occur. I have three AOL e-mail addresses to set up! Is there a workaround of some sort for this - its terribly frustrating and the set up screen "connect your e-mail settings" timeout period does seem quite short if you have to wait for a 2FA phone code or e-mail code - any delay in the arrival of which is completely ouside your control . Dave

Open 11

Firefox Nightly, video on any website flashing green at a rapid pace?

Any time i try to watch a video on any website whether that's YouTube or any other social media this happens. Attached is a recording I made and put on YouTube to show yo… (read more)

Any time i try to watch a video on any website whether that's YouTube or any other social media this happens. Attached is a recording I made and put on YouTube to show you what I mean.

Solved 6 5 10

password denied

Hello there, With one of the email addresses I am montoring on Thunderbird I experience an unusual difficulty. There are times, I get to see a pop-up window that the logi… (read more)

Hello there,

With one of the email addresses I am montoring on Thunderbird I experience an unusual difficulty.

There are times, I get to see a pop-up window that the login failed, and being prompted to enter the password again.

I've learned that in those instances I need to remove the password from the password list in thunderbird, restart my laptop, and in opening the thunderbird dashboard re-enter the password, and then it's fixed.

Today, however I keep repeating this procedure time and time again, but this time it doesn't fix the issue, and this pop-up message keeps popping up, each time enter the new password.

Is there anyone who can help me resolve this issue ? ...

That would be great, because since the login fails, I am unable to receive any incoming mails of, nor send any from that account in thunderbird.

Kind regards, Christiaano

Open

Real talk, where my red pandas at?

One of my favorite things about Firefox as a browser was the support for red pandas, aka "firefoxes". In the 2010 update, you guys even hosted Firefox Live where people c… (read more)

One of my favorite things about Firefox as a browser was the support for red pandas, aka "firefoxes". In the 2010 update, you guys even hosted Firefox Live where people could donate to help the Knoxville Zoo. Now you change it to the most generic, boring mascot imaginable, yet another fox. What the heck? Is it meant to symbolize how Firefox is losing it's unique nature and becoming more generic? Bring back the real firefoxes!

Open 1

Instagram Page Blank

If you navigate away from the Instagram page on Firefox on Mac and come back, the page is blank. You have to reload it every time. This is happening on other sites too? … (read more)

If you navigate away from the Instagram page on Firefox on Mac and come back, the page is blank. You have to reload it every time. This is happening on other sites too?

How does one get support????

Open

Mozilla Account Sign-In Failing with HTTP 429

Hello, We are experiencing an issue signing into Mozilla accounts. When attempting to sign in, we receive the following message: “You’ve tried too many times. Please try … (read more)

Hello,

We are experiencing an issue signing into Mozilla accounts. When attempting to sign in, we receive the following message:

“You’ve tried too many times. Please try again later.”

I have reproduced the issue using multiple users, Mozilla accounts, multiple computers, and at least three different networks, with the same result each time.

While troubleshooting through Firefox Developer Tools, I found that the POST request to api.accounts.firefox.com/status is returning HTTP 429 (Too Many Requests).

This does not appear to be isolated to a specific account, computer, or network. Can you please confirm whether there is a known issue with Mozilla Accounts or whether these requests are being blocked/rate-limited by Mozilla’s authentication service?

Thank you.

Open

After an update I lost all of my tab groups I had made.

After (what I presume was) an update I lost all of my tab groups I had made. I had a bunch of school stuff and creative writing stuff in there and would love to recover t… (read more)

After (what I presume was) an update I lost all of my tab groups I had made. I had a bunch of school stuff and creative writing stuff in there and would love to recover them if possible. I tried to check my proflies and opened them in a new tab, but all the groups were still missing in them.

Open 1

Plus possible de joindre des pièces depuis la messagerie

Bonjour, Depuis plusieurs semaines, je ne peux plus du tout joindre de pièce à mes mails. Pourriez-vous m'aider à résoudre ce problème, svp ? je vous en remercie par avan… (read more)

Bonjour,

Depuis plusieurs semaines, je ne peux plus du tout joindre de pièce à mes mails.

Pourriez-vous m'aider à résoudre ce problème, svp ?

je vous en remercie par avance.

Bien cordialement

Open 1

Sent mail not put in Sent folder

I've received the following message the last few days when I send an email with Thunderbird: Your message was sent but a copy was not placed in your sent folder (Sent) du… (read more)

I've received the following message the last few days when I send an email with Thunderbird:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. (I am sure neither of those errors apply.)

It then gave me the option to "save" (I didn't get the exact wording before I clicked on "save") and I don't see it anywhere. This was a very important email and I need to find it.

Solved 15 2 10

Issue migrating to Graph API - after login, "Authentication Error - unable to log in at server. Probably wrong configuration, username or password"

Hello, I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration I get through to screen that… (read more)

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

Open 11 2 10

Thunderbird update destroyed my email organization

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are mis… (read more)

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are missing and many folders are missing. It's destroyed YEARS of work!

Solved 11