Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 2 months ago

Last reply by OdeonFF 16 hours ago

Unable to download jpg file complete since latest update

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. C… (read more)

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. Can download ok if I right click image to show in new tab. Cannot find adblocker to disable which was DDG Team suggested was happening. I can download from file view in MS browser. Problem started after latest update.

Asked by Cowgirl_in_the_Sand 3 days ago

Last reply by Cowgirl_in_the_Sand 3 days ago

Your system has run out of application memory

I am using the latest version of Firefox with Mojave on a Mac. Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checki… (read more)

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.

Asked by Sue 1 month ago

Last reply by Sue 1 day ago

YouTube videos don't work with Firefox

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three… (read more)

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three other browsers without issue.

Asked by lbertrand 3 weeks ago

Last reply by lbertrand 4 hours ago

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 6 days ago

Last reply by idol.lif 3 days ago

Authentication error with Yahoo mail

About 2 months ago I started getting errors accessing Yahoo mail in Thunderbird. I deleted the account and set up my IMAP according to the recommendations on the Yahoo si… (read more)

About 2 months ago I started getting errors accessing Yahoo mail in Thunderbird. I deleted the account and set up my IMAP according to the recommendations on the Yahoo site for third party apps. I have TB 102.4.2 64 bit on my HP desktop running Ubuntu 22.04. I have repeatedly, at least 20 times reconfigured to no avail. I have used TB with no problem for over 10 years. Back a few months ago I did set an application password for Yahoo as well.

I have looked at the solutions posted over and over again but no suggestions work.

Here are my settings: Incoming mail: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 User Name: Myname@yahoo.com

Outgoing Mail: Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 User Name: Myname@yahoo.com

What gives?

Asked by kjaspan 1 day ago

Last reply by kjaspan 5 hours ago

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 1 week ago

Last reply by Andreas Fendt 1 day ago

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 2 weeks ago

Last reply by Peter B. 4 days ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 3 days ago

Last reply by avwood 3 hours ago

Google Docs editor broken

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes. On the other ha… (read more)

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes.

On the other hand, I can type text into the editor as normal.

The problem does not occur in Chromium-based browsers such as Chrome and Brave.

I'm working with Firefox on Windows, and Firefox reports it's up to date.

I've attached a cropped screenshot showing the problem.

Asked by john558 6 days ago

Last reply by john558 5 days ago

Subfolders are showing all at root level and empty while still in the normal tree structure

Hello, Before posting this question I tried different searches and I couldn't find something or someone who had this problem. Suddenly today I realize in one of my accoun… (read more)

Hello,

Before posting this question I tried different searches and I couldn't find something or someone who had this problem.

Suddenly today I realize in one of my accounts, I have 12 accounts, in TB that the sub-folders of different folders are all showing flat at the root level. The other folders and sub-folders still have the normal email in it, but those folders doesn't have anything.

I tried the procedure for ghost folders, deleting and adding the account. I even went on the profile folder and deleted cache file etc... Nothing. I de-installed, deleted the profile folder, deleted the data folder (I store datas separately), added the account and bingo... all those frigging folders are back.

FYI: I added this account into Outlook and I don't have those folders, neither on my Android phone.

TB: 102.5.0 (64-bit) Eng MacOS: 10.15.7 Eng

Can some one help me on fixing this?

Thank you

Asked by Fab_ulous 1 week ago

Last reply by Fab_ulous 2 days ago

Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times … (read more)

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Asked by bobhund 2 weeks ago

Last reply by bobhund 3 days ago

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark col… (read more)

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark colors.

Asked by Gad Feldan 2 days ago

Last reply by Gad Feldan 15 hours ago

Thunderbird keeps saying the Network Solutions email certificates are bad

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I… (read more)

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I get a popup window stating so, and asking me to "permanently" choose the exception. It doesn't matter how many times I tell the fool thing to accept the exception "permanently". I still keep getting the notice every few times. Since the glitch is not consistent, I don't have an image of one to put here. Not only that, I have to send the email twice after doing so. TB refuses to send the email the first time after choosing the exception, but allows it the second. I don't know anything about "certificates" and am sick of getting popup notices about them. I doubt that the problem is with Network Solutions email accounts. This reminds me of years ago, when I tried to upgrade to WinXP. It kept interrupting my work to give me popup security notices that I didn't understand and couldn't do anything about. If I remember correctly, I took it back to Sam's Club and replaced it with Win2000. Problem solved. Never mind that XP was supposed to be better. If it ain't broke, don't fix it.

Asked by business11 1 week ago

Last reply by business11 1 day ago

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 5 days ago

Last reply by frank.jenner 3 days ago

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (read more)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 5 days ago

Last reply by Rich-J 2 days ago

Firefox drops 100s of tabs upon restart

Upon restart, Firefox has kept dropping (not loading) hundreds of tabs. 555 tabs, as also listed in my sessionstore, but after loading is finished, only about 330 is actu… (read more)

Upon restart, Firefox has kept dropping (not loading) hundreds of tabs. 555 tabs, as also listed in my sessionstore, but after loading is finished, only about 330 is actually loaded of those. Previously, there have been similar issues with different sets, and loading the full set over, and over again, sometimes the full set or very close to the full set is loaded, indeed. But it is clear that there's a bug or at least a very inconsistent behaviour in the code somewhere. How can this be propely troubleshot and fixed? Happy to help. Thanks.

Asked by BonanzaGroove 3 days ago

Last reply by BonanzaGroove 3 days ago

Email not working

Hi, I recently made a change to the domain where my email is hosted. I forwarded my GoDaddy domain to a new WordPress website, but now I can no longer send/receive emails… (read more)

Hi,

I recently made a change to the domain where my email is hosted. I forwarded my GoDaddy domain to a new WordPress website, but now I can no longer send/receive emails in ThunderBird. I changed the DNS in WordPress and they told me to reach out to you and make sure I have all the entries I need to make sure everything is working properly. Can you assist? I've added a photo of my DNS below.

Thanks, Jeff

Asked by jeff205 1 week ago

Last reply by jeff205 6 days ago