All Products Support Forum

I hate it when I click on the url-field and its size change.

It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent software development would have introduced his new feature and provided a "classic" option to turn it off. Not so firefox. Mozilla introduced it and I had to google how to get the old behaviour back. No option.. I have to go to about:config, ignore teh warnings, find some weird options and set them to false and the mozilla turned that off too. Now the was to change it is to set up a css-file, got to about:config again to make firefox actually read that file, place some mystery css-code in there and it still does not work!

Very annoying, an outstanding example of bad practice how to introduce new features and take away users choices.

So: How to stop URL bar from enlarging on click?

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Thunderbird used to show a yellow star right on the folder when looking at multiple inboxes. The new TB does not show me which inbox received new message! I have to click each folder to see which one has the unread mail.

Usually when I hear the beep, I go to TB take a quick glance and it used to show which inbox has new mail....

Please if you can help me with this I would greatly appreciate it.

Thank you

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there anywhere in the Fedora Linux system where I can get some info about why this keep happening?

Hello! I use Thunderbird on Windows 10 for my emails. I am trying to connect via POP3 connection to Godaddy's Office 365 server where the email is set up. When I put in the server settings Godaddy has given me https://au.godaddy.com/help/find-my-microsoft-365-imap-or-pop-settings-9012, Thunderbird gives a message that it senses that the server is there. But when I select done, I get an error message "Config could not be verified. Likely that server admin has disabled selected configuration for your account."

Thunderbird doesn't have the encryption method of SSL, so I tried all the other encryption methods. I got the same error message.

I am certain that the password is correct because I have logged in directly from the browser with no trouble. I copy and paste the password so there is no chance for typos.

Thank you for your help!! - T.S.BH

The last update to 83.0, 64-bit, Swedish version, does not work correcly. The browser starts but does not connect to ANY site. Now I have to use Google Chrome to connect to internet. Any solution, please?

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments.

First-level comments are working fine, but lower-level comments are partially obliterated with a string of black diamonds with question marks �?U��N�@?�.

This is not an issue when I use Safari, but it is on Firefox.

Hello i love mozzila firefox from all the other browsers and i use it only and this is my first time getting problem with browsing online i have firefox 83.0 ( 32 bot ) and i'm working with linux (32 bit) youtube was working fine i think, im not sure that this problem happened after updating firefox i don't know which version of firefox i was using but now im on latest version when i shut down my pc and open it i found that my bookmarks deleted and all the history etc.. now Youtube videos stuttering/lagging and its really annoying problem, thx for your time everyone !

[Nov 17 I deleted "TB78" from the subject line when I realised the problem goes back earlier.] ICS makes message text invisible!

I have an online booking system and I can send and receive email messages to and from my clients via this. These emails contain both a text message, plus an ICS of the appointment the message relates to. All was well until I updated to TB78. Previous TB would show me both the information in the ICS file in an unboxed freeform format, plus the vital text message from my client at the top of the screen.

Now that is broken. First - this bit is not broken, this is just different - the ICS appears in a blue box in a structured layout. And - BIG problem - the text message appears nowhere in the email, neither before, in or after the blue ICS box. Ie the point of the email, the actual message, is not shown!

The problem is with TB78. If I go back to emails from before TB78 in which I could previously read the message, the message has no longer displayed. And if I access any of these emails in webmail, they all have to the old freeform unboxed format and the message perfectly visible.

This looks very like a bug in TB78 and I hope can be fixed or a setting that changes it.

Many thanks

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker.

This morning I was having some internet trouble and it turns out my ISP needs to send someone out to my house to fix it. While my internet was going in and out, Firefox seemed very sensitive to this because it would continue to crash.

I was wondering if your internet connection going in and out can cause Firefox to crash (I need to the end the process because it is unresponsive type of crashing). I don't usually have any problems with Firefox and just wanted to ask.

Thanks.

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

We have several computers here using Thunderbird. We have just added a new one and installed Thunderbird on it too. Everything is synced on thunderbird on the new computer except the colored tags. These tags are customized and added onto the new computer just as every other computer. However these tags dont show up on the new computer. What can we do to solve this?

Hi,

I do not see length of videos on thumbnails any more, moreover progress bar that was visible on viewed videos is also not visible so I cannot tell what videos I've already watched.

I have made some testing and it seems YouTube is showing video length when I am not signed in - progress bar is still not visible (but it seems to be obvious when I am signed out).

Running Firefox in safe mode is not helping. I am using latest Firefox 82.0.3 (64 bit)

I also have checked in Chrome and there it's working without any issues.

Have You seen such issue? Can it be latest update of Firefox?

BR Grzegorz

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or app may not be secure. Try using a different browser. Etc.”

I have tried another browser (chrome) and Gmail works fine, but I like working in Firefox. But at this rate I may dump Firefox and go to another browser.

I have looked through the other support group questions and solutions. I have tried them all and nothing is resolved. Clearing cache, clearing cookies, using a private window, managing data, using forget about this site, generating a new profile, disabling extensions, loading in safe mode, etc.

I have Firefox version 83.0 (64 bit). My operating system is windows 7.

Any other suggestions?

Margot

Invalid characters are showing up in recipients email that I reply to, like \A0 for Line Feed (see sample below). This is still readable but when the invalid character is in the middle of a word it makes it difficult to read. For example the apostrophe is replaced by \2019 (see sample below) It appears this has only started for last several days and since the latest update 78.4.0 32-bit. Not sure why it's 32-bit but I am running Windows 7 64-bit. Typically, I don't change the defaults but read one Internet suggestion that the Default encoding of Western was not good to use and suggested Unicode ... I changed to that for both In and out going, and it made no difference. For example, this is the result: Too many Jeremys, I\2019 ve been saying. \A0 You have been working with Jeremy Van Walsh, whereas Jeremy Makaroff is our lead planerman so he is being kept updated to this project\2019 s progress. \A0 and this is what I started with: Too many Jeremys, I’ve been saying.

You have been working with Jeremy Van Walsh, whereas Jeremy Makaroff is our lead planerman so he is being kept updated to this project’s progress.

Hello, I have problem with YouTube. When I am clicking "Share" button I got screen with infinite loading. The same issue happens when I want to open menu by clicking on my avatar. On dev console I am getting a POST error: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/401

I tried to: - clean Google/youtube cookies and stored cache; - clean then all cookies; - relaunch Firefox with all addons disabled; - enter via private mode with/without addons; - flush dns on dev console; - disable completely antivirus; - change DNS.

What is interesting, that problem happens only when I am logged in to my Google (YouTube) account and only on Firefox. Even on private mode it works until I do not log in to my account.

I would be very grateful for help.

Firefox Developer edition and it crashed. I uninstalled by deleting the files and folders. I re-installed the developer edition. But when i open it crashes . below is the application log in the event viewer. Faulting application name: firefox.exe, version: 84.0.0.7628, time stamp: 0x5fb6e10b Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000041d Fault offset: 0x0000000000000000 Faulting process id: 0x50cc Faulting application start time: 0x01d6bf3a8bf11b3a Faulting application path: C:\Program Files\Firefox Developer Edition\firefox.exe Faulting module path: unknown Report Id: 075ebad6-0ec3-4dac-b42c-c3e2220f35bc Faulting package full name: Faulting package-relative application ID:

Hello,

 I'm a Windows 7 user. For the past 3 weeks my Firefox browser (83.0) has been slowing down and then speeding up while visiting sites. I tried Safe Mode, Refresh, and Reinstall but nothing seems to help. It's not being caused by anything on my computer (malware, viruses, etc) because I ran several scans using Malwarebytes Premium, CCleaner Premium, Microsoft Security Essentials, even Microsoft Safety Scanner and nothing turns up.

 Is there any other way to fix this issue on the browser?