• Solved

The page isn’t redirecting properly

I've started getting this error message on certain websites (always the same ones): The page isn’t redirecting properly An error occurred during a connection to www.mane… (read more)

I've started getting this error message on certain websites (always the same ones):

The page isn’t redirecting properly

An error occurred during a connection to www.manek.org.uk.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

The same websites still work fine on Firefox mobile, so it's nothing inherent in the sites themselves.

I have only noticed this in the last few days. I had just updated Firefox to version 109 – but it's not specific to one version of Firefox either, as I tried on one of my Macs which hadn't updated yet and is still on version 107, and the issue was replicated exactly the same.

I have tried clearing the cache, restarting Firefox, etc.

Can anyone help me resolve this? Some of these are websites I use quite a lot for my work, and it's frustrating to have to do anything just on my phone.

Asked by Kit Marsden 1 day ago

Answered by cor-el 1 day ago

  • Solved

Firefox 109.0 on Linux Video Playback

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have n… (read more)

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have not enabled any new ad blocking and have also not changed any settings. Looking at the Troubleshooting Information in Firefox reveals nothing that is suspect.

Asked by jdawgnoonan 1 day ago

Answered by cor-el 1 day ago

  • Solved

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (read more)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 3 days ago

Answered by smlayton 11 hours ago

  • Solved

Attach Email to Outgoing Message

I want to send an email with another email as an attachment. I know how to attach a file or web page but there is no option in Thunderbird that I can see to attach an em… (read more)

I want to send an email with another email as an attachment. I know how to attach a file or web page but there is no option in Thunderbird that I can see to attach an email. As a long-time user of Outlook, I am used to being able to do this. Is there any way I can do it in Thunderbird? Thanks.

Asked by garry.obrien2 17 hours ago

Answered by david 13 hours ago

  • Solved

Intune ExtensionSettings Policy No Longer Working in Firefox

Hello, in Firefox browser, my organization has always blocked all extensions except for ones we allow through OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~fi… (read more)

Hello, in Firefox browser, my organization has always blocked all extensions except for ones we allow through OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings.

About a month ago this stopped working and our end users can now install any extension in the Firefox browser that they choose, without approval, creating a security risk.

When checking in about:policies, there is a policy error: Unable to parse JSON for ExtensionSettings. We have checked with Microsoft Intune support and they verified that the policy looks to be configured and targeted correctly.

Here is a snippet of our JSON, this is a test policy where microsoft support had us remove "about:addons" from the 'install sources'. Both test and production policies are not working.

<enabled/>
<data id="ExtensionSettings" value='
{
    "*": {
        "blocked_install_message": "Contact Service Line",
        "install_sources": ["https://addons.mozilla.org/*"],
        "installation_mode": "blocked",
        "allowed_types": ["extension"]
    },
    "cloudmetering@snowsoftware.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Snow Software/Inventory/Agent/FFCloudmetering.xpi"
    },
    "fpdlpffext2@forcepoint.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Websense/Websense Endpoint/winFFext.xpi"
    },
    "jid1-5AULKXLKGyjuLQ@jetpack": {
        "installation_mode": "allowed"
    },
    "abb@amazon.com": {
        "installation_mode": "allowed"
    },
    "ciscowebexstart1@cisco.com": {
        "installation_mode": "allowed"
    },
    "linkedinConverted@firefox-extension": {
        "installation_mode": "allowed"
    },
    "{7bc53591-5218-45a0-b572-4366979097fd}": {
        "installation_mode": "allowed"
    },
    "queryamoid@kaply.com": {
        "installation_mode": "allowed"
    },
    "jid1-93WyvpgvxzGATw@jetpack": {
        "installation_mode": "allowed"
    },

Is this a bug? Or something wrong with our configuration? Has firefox changed the requirements of the extensionsettings OMA-URI?

Thanks for any help in advance.

Asked by victoria.gray 1 week ago

Answered by victoria.gray 15 hours ago

  • Solved

Can't get Thunderbird to access my gmail account

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permi… (read more)

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permission to Thunderbird to access my gmail account. This goes fine, but Thunderbird then reports that the password is rejected. I know that it is good, and I can't see anything wrong. Everything seems to be set correctly and none of the help topics appears to give me a solution that I haven't already tried. Help please!

Terry

Asked by tplatt4 1 day ago

Answered by david 1 day ago

  • Solved

Customize Firefox: unable to add extension into toolbar

Hello, I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore d… (read more)

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

Asked by Emeric Verschuur 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (read more)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 2 days ago

Answered by James 2 days ago

  • Solved

*.final files

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the… (read more)

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Asked by greyrollins 2 days ago

Answered by cor-el 2 days ago

  • Locked

disappearing e-mails - Matt's reply today

Hi, Matt, thanks for replying so quickly. All contents of my old computer have been transferred to the new a couple of weeks ago and the old one emptied for resale. As m… (read more)

Hi, Matt, thanks for replying so quickly. All contents of my old computer have been transferred to the new a couple of weeks ago and the old one emptied for resale. As mentioned, all seemed to be ok with the new computer for the first several days. I have used Thunderbird for a number of years on the old computer and never had the slightest problem. I've hired a technician, a fine one, but he cannot understand the problem either.

Asked by jm.ferrer 1 week ago

Last reply by Matt 1 day ago

  • Solved

TB 102.7.0 on Linux disappears all messages in sent folder

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives m… (read more)

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives me the right number of messages in that folder.

In fact, If I go to ~/.thunderbird/my_profile.default/Mail/pop.gmail-2.com/Sent.sbd/2023 and open that file with whatever text editor, file 2023 contains all messages sent. I have tried repairing that file, then restarting TB to no avail. Is there a workaround ?

-Tx

Asked by Cbhihe 3 days ago

Answered by Cbhihe 3 days ago

  • Solved

Can send email via Thunderbird from one AOL email address but not another

Like many others I had to switch to AOL when Verizon dumped their email service. I installed Thunderbird and configured the settings as follows: Server settings for each… (read more)

Like many others I had to switch to AOL when Verizon dumped their email service. I installed Thunderbird and configured the settings as follows:

Server settings for each email address:

Server name imap.aol.com port 993 User Name [email]@verizon.net Connection security SSL/TLS Authentication method OAuth2

Outgoing server: Description: <not specified> Server name: smtp.aol.com User name: [email address number 1]@verizon.net Authentication method: OAuth2 Connection Security: STARTTLS

I can receive emails sent to both addresses. Both show up in their respective Thunderbird inboxes. But I can only send emails from email address number 1, the one used for the outgoing server. When I try to send an email from email address number 2, I get a popup that says

Sending of the message failed. An error occurred when sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

One thing I should add is that email address number 2 was, under Verizon, an alias for an auto-generated email account which in turn was a sub-email of email account number 1. But ever since Aol took them over, I've always logged into email address number 2 via the Aol website, so clearly Aol treats it as its own email address.

Any help will be most appreciated! Thanks.

Asked by retriever 1 day ago

Answered by retriever 1 day ago

  • Solved

ThunderBird 102.7.0 >Tools > General > Colors : I customized: Text & BkGnd, Reader can't read Text

Hello, Received E-Mail Text & Background Color Problem Win7 Pro ThunderBird 102.7.0 >Tools > Settings > General > Colors : I changed the default colors … (read more)

Hello,

Received E-Mail Text & Background Color Problem

Win7 Pro ThunderBird 102.7.0

>Tools > Settings > General > Colors : I changed the default colors to: BackGround = Dark Blue ForeGround (text) = Yellow

The receiver of the sent e-mails, sees, black color text on Dark Blue BackGround. The reader can not read the text without highlighting as though desires to 'copy' the text.

The only setting configuration that remedies that matter, I configure in my ThunderBird editor: Text = Black BackGround = White Checked: Use System Colors

I prefer dark theme for everything, but when I configure that, receiver is unable to read my sent e-mails.

Is there a fix for this?

Thanks in Advance - Fractal_One

Asked by fractal_one 5 days ago

Answered by Toad-Hall 1 day ago

  • Solved

Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (read more)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Asked by happysurf 1 month ago

Answered by happysurf 1 day ago

  • Solved

? opened site/s bar

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i … (read more)

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i find ok.

Asked by s.a.dzwonek 3 days ago

Answered by TyDraniu 1 day ago

  • Solved

Thunderbird Address Book

How can I export my Thunderbird address book on my laptop so that the addresses are available to the email app on my mobile phone?

Asked by jmt 3 days ago

Answered by jmt 1 day ago

  • Solved

How to avoid mails put into trends

When I click on an email and say reply, my reply is part of the original email. If the recipient replies by clicking my reply-email, his reply will appear in the inbox i… (read more)

When I click on an email and say reply, my reply is part of the original email.

If the recipient replies by clicking my reply-email, his reply will appear in the inbox in a thread along with the original email.

How can I avoid it so that all emails are listed as independent emails.

See copy of Thunderbird 102.7.0. macOS Monterey 12.06.3

Asked by hans51 1 day ago

Answered by hans51 1 day ago

  • Solved

Incoming server already exists

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming… (read more)

I have been using Thunderbird for many years. I have a large number of email accounts added. I recently tried to add another one and received the error message: 'Incoming server already exists'. I eventually uninstalled and deleted the whole thing and downloaded another version which I installed. Although I had deleted all mentions of Thunderbird from my computer, it stills comes up with the same message. If I create an account without the password, it will accept it but then doesn't recognise the password, despite the account working on other devices.

Asked by mike597 2 days ago

Answered by david 1 day ago

  • Solved

Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 2 days ago

Answered by Terry 2 days ago

  • Solved
  • Archived

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 1 year ago

Answered by cor-el 1 year ago