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Software update, download will not continue

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My Firefox is stuck at version 3.6.3. Apparently (from the update history log), the connection timed out of the download of 3.6.4. Now when I go to try to manually continue the download (Resume downloading Firefox 3.6.4), I see "Paused download of 3.6.4" and "connecting to the update server". But no matter how long I wait, it never connects and never continues the download.

Is there a way to clear this error condition and retry the download? Is the a way to download the update file and install it manually?

My Firefox is stuck at version 3.6.3. Apparently (from the update history log), the connection timed out of the download of 3.6.4. Now when I go to try to manually continue the download (Resume downloading Firefox 3.6.4), I see "Paused download of 3.6.4" and "connecting to the update server". But no matter how long I wait, it never connects and never continues the download. Is there a way to clear this error condition and retry the download? Is the a way to download the update file and install it manually?