Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Software update, download will not continue

  • No replies
  • 12 have this problem
  • 6 views
more options

My Firefox is stuck at version 3.6.3. Apparently (from the update history log), the connection timed out of the download of 3.6.4. Now when I go to try to manually continue the download (Resume downloading Firefox 3.6.4), I see "Paused download of 3.6.4" and "connecting to the update server". But no matter how long I wait, it never connects and never continues the download.

Is there a way to clear this error condition and retry the download? Is the a way to download the update file and install it manually?

My Firefox is stuck at version 3.6.3. Apparently (from the update history log), the connection timed out of the download of 3.6.4. Now when I go to try to manually continue the download (Resume downloading Firefox 3.6.4), I see "Paused download of 3.6.4" and "connecting to the update server". But no matter how long I wait, it never connects and never continues the download. Is there a way to clear this error condition and retry the download? Is the a way to download the update file and install it manually?