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tv.apple locks up and cannot play.

Mariam replied
tiiger4

movie on apple tv after a few minutes, sound and video start to reak up an then I have to restart my Macbook Air

movie on apple tv after a few minutes, sound and video start to reak up an then I have to restart my Macbook Air

All Replies (1)

Hi!

A quick fix may be to clear the TV App Cache & Authorized States. Corrupted local database files inside the Mac's native media app can trigger unpredictable video lockups a few minutes into playback.

Steps: - Launch the Apple TV app on your Mac. - From the top menu bar, click Account > Authorizations > Deauthorize This Computer. - Log completely out of your Apple Account inside the app. - Completely quit the TV app, hold down the Shift key, and reopen the app (this clears the last saved application state). - Go back to Account, log back in, and select Authorize This Computer.

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