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Problem printing after version update

  • 2 replies
  • 0 have this problem
  • Last reply by Sue

Sue
Sue
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HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari. Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this? Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time. Thanks.

All Replies (2)

jeff-g
jeff-g
  • Top 25 Contributor
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Firefox is a browser, it is not a print server. It can communicate with most printers out in the wild when the printers have the proper drivers. These drivers are constantly updated as printers change, which is all the time. I run linux and use software named cups for printing. It prints through a communication port supplied by Firefox but it handles everything else itself. I think Apple uses cups as well but windows generally has its own software. If you could say what printer you are using someone here may offer assistance - I'd guess its a driver.

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Sue
Sue Question owner
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Thanks for trying to help. The printer is a Brother HL-L2370DW. I apologize, but I am totally non-technical.

Printing from the Alaska website using Firefox used to work and it still works with Safari. Does each browser use its own printer driver?

If I download something and the printer stops working I would not know what to do and I cannot function without a printer. So I didn't download any driver for quite a while.....

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