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Can’t change Password

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Hello,

I got a new mobile phone and wanted to log into my Mozilla account on the new phone but I can’t because my password is 8 years old and for the love of god I can’t remember. When I try to change or reset my password I get an unknown error and it drives me insane. What can I do?

Hello, I got a new mobile phone and wanted to log into my Mozilla account on the new phone but I can’t because my password is 8 years old and for the love of god I can’t remember. When I try to change or reset my password I get an unknown error and it drives me insane. What can I do?

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