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PR_END_OF_FILE_ERROR

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  • Last reply by Mutaz Awad

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I can't fix the error PR_END_OF_FILE_ERROR

I can't fix the error PR_END_OF_FILE_ERROR

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The PR_END_OF_FILE_ERROR in Firefox typically indicates a problem with the connection to a website, often related to SSL/TLS settings or network configurations. Here are several steps you can take to troubleshoot and potentially resolve this error: 1. Check Your Internet Connection

Ensure that your internet connection is stable. Try accessing other websites to see if the issue is isolated to a specific site. 2. Clear Cache and Cookies

Corrupted cache or cookies can cause connection issues. To clear them:

   Click on the menu button (three horizontal lines) in the upper right corner.
   Select "Settings" (or "Options").
   In the left sidebar, click on "Privacy & Security."
   Scroll down to the "Cookies and Site Data" section and click on "Clear Data..."
   Select both options and click "Clear."

3. Disable Add-ons and Extensions

Sometimes, extensions can interfere with your connection. Try disabling them:

   Click on the menu button and select "Add-ons and Themes."
   Go to the "Extensions" tab and disable all extensions.
   Restart Firefox and check if the error persists.

4. Check Security Software

Your antivirus or firewall may be blocking the connection. Temporarily disable your antivirus or firewall to see if that resolves the issue. If it does, you may need to adjust the settings to allow Firefox. 5. Update Firefox

Ensure that you are using the latest version of Firefox:

   Click on the menu button and select "Help."
   Choose "About Firefox." This will check for updates and install them if available.

6. Check SSL/TLS Settings

Make sure that SSL and TLS settings are enabled:

   Type about:config in the address bar and press Enter.
   Click on "Accept the Risk and Continue."
   In the search bar, type security.tls.version.min and ensure it is set to 1 (which corresponds to TLS 1.0).
   Also, check security.tls.version.max and ensure it is set to 4 (which corresponds to TLS 1.3).

7. Reset Firefox

If the issue persists, you can reset Firefox to its default settings:

   Click on the menu button and select "Help."
   Choose "More Troubleshooting Information."
   Click on the "Refresh Firefox" button. This will reset Firefox to its default state while saving your bookmarks and passwords.

8. Check for Proxy Settings

If you are using a proxy, it may be causing the issue. To check:

   Click on the menu button and select "Settings."
   In the left sidebar, click on "General."
   Scroll down to the "Network Settings" section and click on the "Settings..." button.
   Ensure that "No proxy" is selected, or if you use a proxy, make sure the settings are correct.

9. Test in Safe Mode

You can also try running Firefox in Safe Mode to see if the issue persists:

   Click on the menu button, select "Help," and then choose "Restart with Add-ons Disabled."
   If the error does not occur in Safe Mode, it may be related to an extension or theme.

10. Reinstall Firefox

As a last resort, you can uninstall and then reinstall Firefox. Make sure to back up your bookmarks and settings before doing this.

If you continue to experience the PR_END_OF_FILE_ERROR after trying these steps, it may be worth checking the specific website's status or contacting their support for further assistance.

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