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Where is live support?

  • 7 replies
  • 0 have this problem
  • 25 views
  • Last reply by TyDraniu

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How can you help? Provide a phone number for me to call a real person.

How can a large organization assume that NO PHONE support is an advantage ??? Is wise??? is mirrored by any other large organization in a successful manner? NO other large corp that I know has adopted with Mozilla-head-in-the-sand approach to support? The underlying logic, the underlying assumptions are insane.

Why not just sell Mozilla to someone or some corporation who can provide REAL service??


I don't want to read or explore more than 150 Mozilla studies/suggestions to solve one simple problem. Easier to just leave Firefox forever and switch to BRAVE which does not have this problem. -->

Why does Firefox produce this reply when I try to read a standard web page from CBS MARKETWATCH-->

Application error: a client-side exception has occurred (see the browser console for more information).

How can you help? Provide a phone number for me to call a real person. How can a large organization assume that NO PHONE support is an advantage ??? Is wise??? is mirrored by any other large organization in a successful manner? NO other large corp that I know has adopted with Mozilla-head-in-the-sand approach to support? The underlying logic, the underlying assumptions are insane. Why not just sell Mozilla to someone or some corporation who can provide REAL service?? ----------------- I don't want to read or explore more than 150 Mozilla studies/suggestions to solve one simple problem. Easier to just leave Firefox forever and switch to BRAVE which does not have this problem. --> Why does Firefox produce this reply when I try to read a standard web page from CBS MARKETWATCH--> Application error: a client-side exception has occurred (see the browser console for more information).

All Replies (7)

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This is "Only" user help forum. This isn't a support ticket request line. And user help when they can or know what the issues is about.

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Seems you're a member of the generation who suffers from low reading comprehension.

Do you know of ANY successful organization in the US or the EU that functions without any ability of consumers/users of the product/service to reach corporate customer service?

Mozilla is operating like a pure communist/anarchist organization.

No lessons learned from either Stalin or Robert Owen's New Harmony.

I am leaving for Brave.....as none of the Firefox brainiacs will fix the browser such that I no longer receive this message: "Application error: a client-side exception has occurred (see the browser console for more information)."

Firefox has constant upgrades and new iterations............so why not fix this persistent glitch?

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1. Firefox is a free sofware, I've never seen in my life an open source project that has employees providing phone support. 2. " (see the browser console for more information)." You don't need a support. You have to go to the browser console for more information. 3. I'm sure that Brave doesn't have live support either.

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How much did you pay to use the Firefox web browsers for desktop Windows, macOS, Linux and the mobile versions for iOS/iPadOS and Android. Nothing right as you are a user and not a customer.

So how do you expect Mozilla to provide the call centres that would be required to provide one on one direct support whether by phone, chat or email for a free to use web browsers. Even if Mozilla only provided this just for the North America market and not globally.

Mozilla did try some short lived experiments a few times in the earlier days of desktop Firefox with some third-party support options by phone and email, only you paid for these support options.

None of the web browsers have direct support and all use some form of community support forum for users to get support as only the Enterprise users may be able to get one on one support if they pay for it.

Mozilla does have some subscription based products as in the Mozilla VPN, MDN Plus and the Plus or Premium versions of Pocket, Mozilla Monitor, Firefox Relay. As part of the paid subscription they can get direct ticket support here.

If you got direct support by phone, chat or email for say a antivirus client, that was due to paying for the antivirus and or as part of the paid subscription.

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Btw you never responded in your first thread at /questions/1499718 where you did get help.

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OK, now what to do?

I typed Cntrl, Shift, J and got this message, though since I am not a Geek, I have no idea what it means

paste: NS_ERROR_NOT_AVAILABLE: The resource at “https://reports.proton.me/reports/csp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: nosniff is true”. The resource at “https://reports.proton.me/reports/csp” was blocked by OpaqueResponseBlocking. Reason: “nosniff is true and mimeType is an opaque-blocklisted MIME type or its essence is 'text/plain'”. 3 The resource at “https://reports.proton.me/reports/csp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: nosniff is true”. The resource at “https://reports.proton.me/reports/csp” was blocked by OpaqueResponseBlocking. Reason: “nosniff is true and mimeType is an opaque-blocklisted MIME type or its essence is 'text/plain'”. NS_ERROR_NOT_AVAILABLE: NS_ERROR_NOT_AVAILABLE: NS_ERROR_NOT_AVAILABLE: NS_ERROR_NOT_AVAILABLE:

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As a test, enter about:config in the address bar and switch browser.opaqueResponseBlocking to false, then restart.

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