Crashes and Lock down of PC
Lately every time I use FireFox, it will crash. Also there is one web page, resortcams.com that Firefox will either crash or lock up my PC so that I have to reboot the PC. Using another browser, DuckDuckGO, I have no issues viewing this web page. I checked with resortcams and they found no issues on their end. This problem has just recently occurred, las t couple of months. I use MicroTrend as my antivirus and Microsoft Bing as my search engine. I am running Windows 10. My PC can not run Windows 11. Any suggestions as to what the problem might be. Thank you, Grant Olson
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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