
Thunderbird Issue: Since August 5, 2024 emails open as random letters and numbers or as a blank page
Since August 5, 2024 many of my emails open as random letters and numbers ( behind the scenes code) or as a blank page. I have used Thunderbird for over 14 years and never had this problem. I can't read my emails because the message does not display except as a full page of random letters and numbers or it opens as a blank white page. Also since August 5th, when I use the search bar to look for a particular email, the screen bogs down. If I type in Don the only letter that displays in the search bar is d. Then a wheel turns and finally the remaining letter appear in the search bar after 60-90 seconds displaying don. Then the blue wheel turns again for 60-120 seconds and finally the emails that match the search parameters appears on the screen. This has happened also since August 5th 2024. It takes way TOO long to accomplish any task with these issues.
I scanned my computer for viruses. I cleaned my cache. I deleted all mail in trash. I call my ISP and asked for help. I ran the repair folder option 3 times. Not all emails fail to open but a significant number will not open. I work. I need to read my emails.
Please help. My email is [edited] @swcp.com. My phone # is [edited phone# from public community support forum]. Thanks you. HELP!!!!
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