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I cannot send emails from my microsoft business email account for which I'm using a custom domain for it is recruiting.office@globaldisinc.com. Please help me configure it so it will work for both sending and receiving emails.

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  • Last reply by sfhowes

Xero M
Xero M
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I have added a new microsoft business email address. I can only receive emails but I cannot send any. There is a problem with the smtp settings I guess I'm using Thunderburd I have tried, with the help of a Microsoft representative to change all the possible settings and read the articles to guide us trough

https://support.microsoft.com/en-us/topic/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6

and this

https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-set-up-thunderbird-to-sync-your-outlookcom/266ddd8f-250c-4e8a-9799-009d992be8e3


but wasn't working for sending out emails I have even tried sending emails to different providers and different email accounts and it is not working at all. Even with the help of the Microsoft specialist. Can you Please help me out configure thunderbird so i can use my email recruiting.office@globaldisinc.com it is a microsoft business email. Thank you very much. I'm waiting for your reply. P.S. Here are some screenshots from my account please check them and provide me with a solution. Thank you very much. Best regards.

I have added a new microsoft business email address. I can only receive emails but I cannot send any. There is a problem with the smtp settings I guess I'm using Thunderburd I have tried, with the help of a Microsoft representative to change all the possible settings and read the articles to guide us trough https://support.microsoft.com/en-us/topic/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6 and this https://answers.microsoft.com/en-us/outlook_com/forum/all/how-to-set-up-thunderbird-to-sync-your-outlookcom/266ddd8f-250c-4e8a-9799-009d992be8e3 but wasn't working for sending out emails I have even tried sending emails to different providers and different email accounts and it is not working at all. Even with the help of the Microsoft specialist. Can you Please help me out configure thunderbird so i can use my email recruiting.office@globaldisinc.com it is a microsoft business email. Thank you very much. I'm waiting for your reply. P.S. Here are some screenshots from my account please check them and provide me with a solution. Thank you very much. Best regards.
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Your 2nd picture shows the password prompt when the authentication method is 'normal password'. For smtp.office365.com, it should be OAuth2. You also have a hotmail account, which requires a similar setting:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

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