Account disconnect several times daily
I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in process again and again. I have searched multiple times for this issue and have seen that others have suffered from the same issue with no clear solution to the problem. I have now tried with several Firefox desktop versions including my preferred browser being Firefox Unbranded, and every single one disconnects me several times daily.
Does anyone have a solution to this issue?
All Replies (2)
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
These steps did not solve my issue whatsoever. I tried these steps but unfortunately the same thing is happening. I completely uninstalled and reinstalled but to no avail.