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collections, tabs

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I got a new phone and when I signed into Mozilla on the new phone all of my shortcuts, all of my tabs, and all of my collections have disappeared. All of these are very important to me. Especially as I'm disabled and have trouble using my hands. And yes, I am logged in.

I got a new phone and when I signed into Mozilla on the new phone all of my shortcuts, all of my tabs, and all of my collections have disappeared. All of these are very important to me. Especially as I'm disabled and have trouble using my hands. And yes, I am logged in.