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Firefox on Kindle Fire HD 8 will not let me sign in

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  • Last reply by Paul

Middy
Middy
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Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page. Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox? Thank you.

All Replies (5)

Paul
Paul
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Hi

We do not make Firefox for Android available for the Amazon Kindle Fire devices. What version number of Firefox for Android have you installed?

Middy
Middy Question owner
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Paul said
Hi We do not make Firefox for Android available for the Amazon Kindle Fire devices. What version number of Firefox for Android have you installed?

Hi Paul,

I have Firefox Mobile 68 on Android 9.

Paul
Paul
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Okay, thank you.

That version of Firefox for Android has not been supported for a few years now with the connection to Firefox Accounts having been turned off.

Middy
Middy Question owner
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Oh I see. That does makes sense. I’ll try and figure something out then.

Thank you, Paul!

Paul
Paul
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No problem, glad we could help.