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Deleting tabs takes long , freezes and/or crashes the app
I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?
Thanks in advance to anyone who knows how to fix this...
Modified by Paul
All Replies (4)
I am going to remove your email address from your question for your privacy and security as this is an open forum.
I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.
As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?
If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?
Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.
I hope that this helps.
Thanks for getting in touch Paul.
As far as lessening the amount of tabs I have, it sometimes helps crashes and the speed of deleting, but not always. Isn't the latest ios which I'm running have the ability to delete tabs quickly and not have their URLS disappear sometimes when there are around 45-55 tabs open? I'd also rather not offload the app as I use it so much...
It seems that with the latest update to iOS FF114.1, the tabs now immediately can delete with the option of restoring them...Good resolution!
That is great to hear, thank you for letting us know.