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laptop not loading windows

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  • Last reply by FredMcD

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My lap top is not booting into windows. I tested every thing and there still running good. How can I debugg my laptop with my new Firefox? Please help

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After put the power on password it stuck at this blue recovery screen. And there's nothing I can do. There some options but it doesn't go anywhere. I'm helpless. Thinking whether I should open it up and find the CMOS battery but then again I screen up the 10 months warranty. Very frastruated now can someone please help me out.

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Hi

This does not sound like an issue with Firefox but is something that the Windows support team should be able to help you with.

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