Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

new cell phone...had to log in again

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Paul

kennethallen124
kennethallen124
more options

Logged in properly. Finally got the right password. Firefox emailed Security code and I failed to input properly. 

I log in to Firefox to pay Bill's on line. Now I can not.  I am frustrated....please help!
Logged in properly. Finally got the right password. Firefox emailed Security code and I failed to input properly. I log in to Firefox to pay Bill's on line. Now I can not. I am frustrated....please help!

All Replies (2)

kennethallen124
kennethallen124 Question owner
more options

Please call me [phone number removed. Please do not post sensitive information in a public forum. See Mozilla Support rules and guidelines.]

Modified by Andrew

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Even though you may be locked out of you account, you shoudl still be able to access the website that you need to be able to do the transaction you wish to perform.

This article will help you to set up Firefox Sync through a Firefox Account:

https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android