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Gets stuck loading. I’ve not been able to use it yet.

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Hazelnut

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I tried to add a screenshot, but it wouldn’t load. The thanks for using Firefox box over the web browsing page is all I get.

I tried to add a screenshot, but it wouldn’t load. The thanks for using Firefox box over the web browsing page is all I get.

Chosen solution

Hi, Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
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All Replies (3)

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Chosen Solution

Hi, Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
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Hazelnut said

I tried to add a screenshot, but it wouldn’t load. The thanks for using Firefox box over the web browsing page is all I get.

Chris Ilias said

Hi, Let's try something simple like force-quitting the app.
  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
more options

I got it running. Don’t even know how. Thanks anyway.