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can i video call thru facebook, using the firefox web browser?

jayroldparcede
jayroldparcede
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My wife just bought a tablet..and there was a facebook app in the tablet but I cannot video call.. Whenever I do video call, it says, "not reachable"

So, I thought if we do this on the browser like normal video call from PC to PC using firefox then it would do(?).

Anyone who tried it?

My wife just bought a tablet..and there was a facebook app in the tablet but I cannot video call.. Whenever I do video call, it says, "not reachable" So, I thought if we do this on the browser like normal video call from PC to PC using firefox then it would do(?). Anyone who tried it?

Chosen solution

Websites like Facebook are not designed to do video calls on browsers, that's where there are apps for this. However, there are simple HTML5 websites offering video chats/conferences in which will work with browsers on tablets.

Please note we only provide support for the Firefox browser and not 3rd party sites or applications, such issues or questions should be directed to them.

However, as part of my effort to assist you, the person you may be trying to reach via the Facebook app may not the equipped software to handle your call to them or they may not be online at the time to take your call thus providing you with such error. It is also important to check that you are connected to the internet with a strong connection to avoid issues with video calls. You can trying looking on Google why you might be encountering such issue with Facebook or to see if rebooting your device may help.

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All Replies (2)

Andrew
Andrew
  • Moderator
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Chosen Solution

Websites like Facebook are not designed to do video calls on browsers, that's where there are apps for this. However, there are simple HTML5 websites offering video chats/conferences in which will work with browsers on tablets.

Please note we only provide support for the Firefox browser and not 3rd party sites or applications, such issues or questions should be directed to them.

However, as part of my effort to assist you, the person you may be trying to reach via the Facebook app may not the equipped software to handle your call to them or they may not be online at the time to take your call thus providing you with such error. It is also important to check that you are connected to the internet with a strong connection to avoid issues with video calls. You can trying looking on Google why you might be encountering such issue with Facebook or to see if rebooting your device may help.

jayroldparcede
jayroldparcede Question owner
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Thank you very much, Andrew!...forgive my ignorance.. Appreciate it a lot!