Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

4GB SD Card not recognized

more options

Hi,

I ordered Intex Cloud FX phone which is the only available Firefox powered smartphone in India. I have inserted an 8GB micro SD card which works perfectly on other phones but not on the Intex Cloud FX phone.

The memory card is not recognized at all. Below are the specifications: Phone: Brand - Intex Model - Cloud FX Made in PRC

Memory Card: Brand - SanDisk Capacity - 4GB Speed Class - 2 Other - High Capacity (HC)

Please suggest a solution.

Hi, I ordered Intex Cloud FX phone which is the only available Firefox powered smartphone in India. I have inserted an 8GB micro SD card which works perfectly on other phones but not on the Intex Cloud FX phone. The memory card is not recognized at all. Below are the specifications: Phone: Brand - Intex Model - Cloud FX Made in PRC Memory Card: Brand - SanDisk Capacity - 4GB Speed Class - 2 Other - High Capacity (HC) Please suggest a solution.

Chosen solution

What file system is the SD card formatted to?

Read this answer in context 👍 6

All Replies (2)

more options

Chosen Solution

What file system is the SD card formatted to?

more options

Hi sry for the delayed response. I backed up my data and did a format. It worked!☺