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How I do I get AT&T text messaging to work ?

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by jparkinson

jparkinson
jparkinson

Att tells me that it does not recognize my IMEI number so it can not send and receive messages. they gave me a message center number to program in however I can find a place to into that. Any ideas ?

Att tells me that it does not recognize my IMEI number so it can not send and receive messages. they gave me a message center number to program in however I can find a place to into that. Any ideas ?

Chosen solution

Hi jparkinson,

So now you are able to use your Firefox OS phone as intended?

Thank you so much for replying to this post with updated information and instructions, so that users who come across this thread can benefit from it.

Thank you for contributing to Mozilla, SUMO, and the Firefox OS project! =)

- Ralph

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All Replies (4)

Andrew
Andrew
  • Moderator

Hmm... That sounds a bit weird. I don't think there is a place to program the info given to you. Could you elaborate on what your carrier has provided you? Could you also provide you device model and OS version please?

Thanks!

jparkinson
jparkinson Question owner

I thought so also after about four calls to At&t it ended up being a provisioning problem. I had find someone who understood how to manually provision the phone. The reason is the IMEI number does not show up in their database as a valid phone type and the therefore has to be manually provisioned. The best way to test this is to do the following on your phone: go to the phone dialer and type: *#5005*7672# it should come and say "Setting Interrogation Succeeded Service Center Address +13123149810", if you have the provisioning problem it will come back with "session expired". Thanks for the response.

Ralph Daub
Ralph Daub
  • Locale Leader

Chosen Solution

Hi jparkinson,

So now you are able to use your Firefox OS phone as intended?

Thank you so much for replying to this post with updated information and instructions, so that users who come across this thread can benefit from it.

Thank you for contributing to Mozilla, SUMO, and the Firefox OS project! =)

- Ralph

jparkinson
jparkinson Question owner

Hey Ralph,

Yes it is working great !! I love the phone !!

jp