Mozilla Hubs will shut down on May 31, 2024. For more information about the shutdown and how you can support Hubs' life beyond Mozilla please read this article at Mozilla Hubs Creator Labs.

Hubs Support

Frequent Topics

Explore the knowledge base.

Still need help?

We’re here for you! If you haven’t found a solution after exploring our help articles, you can get in touch with our support team.

Get Support

Featured Articles

Where is Hubs subscription available?

Where is Hubs subscription available?

Hubs subscription is available to subscribe in Canada, Germany, the UK and the US. We’re working on testing and expanding the service to other regions. If you would like to stay up to date as we roll out new locations, sign up for our mailing list on hubs.mozilla.com.

How do I redeem a coupon code?

How do I redeem a coupon code?

This article explains the steps to apply a coupon to your subscription purchase.

Do other participants need a Mozilla account to join my room?

Do other participants need a Mozilla account to join my room?

Learn how to give participants access to join your rooms in Hubs.

I forgot my Mozilla account password and I can't sign in to the Hubs dashboard

I forgot my Mozilla account password and I can't sign in to the Hubs dashboard

If you’ve forgotten your Mozilla account password, reset it to a new password, then sign in to Hubs with your new password.

Illustration of community

Join Our Community

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More