What to do if Firefox won't play any sounds
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- Revision id: 162077
- Created:
- Creator: AliceWyman
- Comment: {for not fx57} Navigational Sounds extension (not compatible with Quantum)
- Reviewed: Yes
- Reviewed:
- Reviewed by: AliceWyman
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: AliceWyman
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Revision Content
This article describes what to do when you can't hear sound in Firefox.
- If you want Firefox to make a "click" sound effect when you click on a link, and to use other small sound effects when you browse web pages, try the Navigational Sounds extension.
Unmute Firefox and plugins
- Open Firefox and play content that should play sound, such as this Firefox video or a Flash video with sound.
- Click the volume icon in the Windows taskbar.
- Make sure the Mute checkbox is not checked and slider is not at the bottom.
- Open Firefox and play content that should play sound, such as this Firefox video or a Flash video with sound.
- Click the volume icon in the Windows taskbar.
- Click Mixer. The Volume Mixer window will appear.
- Make sure the Mozilla Firefox and plugin (such as Adobe Flash Player) sliders are not muted and are not at the bottom.
- Open Firefox and play content that should play sound, such as this Firefox video or a Flash video with sound.
- Right-click the volume icon in the Windows taskbar.
- Click Open Volume Mixer. The Volume Mixer window will appear.
- Make sure the Mozilla Firefox and plugin (such as Adobe Flash Player) sliders are not muted and are not at the bottom.
Check your audio device
Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly.
Other solutions
Check out whether other applications on your computer can play sounds. If they can't:
- Follow Microsoft's Fix sound problems tutorial.
If Firefox is the only application that you can't hear sound in:
- Try the solutions in Fix common audio and video issues.
Make sure other applications on your computer can play sounds. If Firefox is the only application that you can't hear sounds in:
- Try the solutions in Fix common audio and video issues.
If no application can play sounds:
- See Apple's Troubleshooting issues with no audio from built-in speakers on Macs.
- If you have an external audio device, check whether it's turned on and connected properly.
Make sure other applications on your computer can play sounds. If Firefox is the only application that doesn't play sounds:
- Firefox versions 58 and 59 may be unable to play or record sound on some Linux distributions and desktop environments. This will be fixed in Firefox version 60. For more information, see the article No sound in Firefox 59 on Linux in some configurations.
- Try the solutions in Fix common audio and video issues.
If you can't hear sounds in any other applications:
- Make sure that the audio device (such as speakers or headphones) are turned on and connected to the computer properly.