View all Hotmail or Outlook emails

Revision Information
  • Revision id: 46788
  • Created:
  • Creator: Michael Verdi
  • Comment: New summary, simplified intro, added screenshot, added OK step, removed unnecessary info from note.
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Verdi
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: hermina_condei
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Revision Content

By default, Hotmail and Outlook accounts are set to only sync emails from a certain period of time. In order to see all of your email, you'll need to change the account setting to sync all messages:

  1. In the Email app, tap the menu button Orange FxOS button in the top left corner.
  2. Tap the account settings gear Gray FxOS settings gear in the bottom left.
  3. Then select the Hotmail or the Outlook account you want to change.
  4. Tap the menu under the Synchronize section and select All messages.
    Outlook Sync
  5. Then hit OK.
Note: If you have a lot of email, it may take a few minutes to synchronize it all.