Usernames and passwords are not saved
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- Revision id: 234469
- Created:
- Creator: AliceWyman
- Comment: Lockwise removal, outdated content deleted, other edits
- Reviewed: Yes
- Reviewed:
- Reviewed by: AliceWyman
- Is approved? Yes
- Is current revision? No
- Ready for localization: No
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Revision Content
Firefox includes a built-in Password Manager which allows you to manage passwords you use to log in to websites. This article describes why your passwords might not be saved.
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Firefox password manager settings
If you've disabled the autofill feature, Firefox will not fill in your login information. To change this setting:
- Click the menu button to open the menu panel.
- Click .
-
Click the Firefox logins menu , then click .
- The Firefox Settings panel will open to the Logins and Passwords section.
- Add a checkmark next to Ask to save logins and passwords for websites to see a prompt.
- Add a checkmark next to Autofill logins and passwords so you wouldn't have to type them in each time.
Now that you've configured Firefox to remember passwords, try logging in to the site again.
Password Manager software
You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager settings. For more information see Where are my logins stored?
Remember Password prompt is not displayed
Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
Websites prohibit password saving
Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving.
Based on information from User name and password not remembered (mozillaZine KB)