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Usernames and passwords are not saved

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logins credentials
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Firefox has a password management feature to store usernames and passwords for logging in to websites. Learn why logins might not be saved.
Firefox has a password management feature to store usernames and passwords for logging in to websites. Learn why logins might not be saved.

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Firefox includes built-in [[Password Manager - Remember, delete and edit logins and passwords in Firefox|password management]] which allows you to manage the usernames and passwords you use to log in to websites. This article describes why your logins might not be saved. __TOC__ =Firefox settings for logins and passwords= If you've disabled the autofill feature, Firefox will not fill in your login information. To change this setting: #At the top right, click the menu button [[Image:Fx89menuButton|width=30]] to open the menu panel. Then, select {menu Passwords}. #;[[Image:Menu passwords option|width=350]] #*The Firefox ''about:logins'' page will open in a new tab. #At the top right, click the Firefox logins menu [[Image:Three dot menu|width=40]] and then select {for mac,linux}{menu Preferences}{/for}{for win}{menu Options}{/for}. #;{for mac, linux}[[Image:Firefox logins menu|width=300]]{/for}{for win}[[Image:Fx122 WIN 3 Dot Menu Options|width=300]]{/for} #* The Firefox {for not fx152}{menu Privacy & Security}{/for}{for fx152}{menu Passwords and autofill}{/for} page will open to the '''Passwords''' section. #Add a checkmark next to '''Ask to save passwords''' to see a prompt. #;{for not fx152}[[Image:Ask to save passwords option|width=500]]{/for}{for fx152}[[Image:fx152asksavepassword]]{/for} #Add a checkmark next to {for not fx152}'''Fill usernames and passwords automatically'''{/for}{for fx152}'''Save and autofill usernames and passwords'''{/for} so you wouldn't have to type them in each time. #;{for not fx152}[[Image:Fill usernames and passwords automatically option|width=500]]{/for}{for fx152}[[Image:fx152asksavepassword]]{/for} Now that you've configured Firefox to remember passwords, try logging in to the site again. = Password Manager software = You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager software settings. For more information, see [[Where are my logins stored?#w_additional-password-management-software]] = Remember Password prompt is not displayed = Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]. = Websites prohibit password saving = Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving. =Sign in with a one-time email code= Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. When you enter your email on a supported service, Mozilla automatically determines the correct sign-in method. If your account is eligible for the passwordless flow, you’ll receive a one-time code by email. Enter that code on the verification screen to complete sign-in. If the code expires, you can request a new one. You can use passwordless login when creating a new account for a supported service, or when your existing account lacks a password and is not linked to Google or Apple. {note}'''Note''': Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data.{/note} =Sign in with a passkey= If a website or service uses passkeys instead of passwords, Firefox will not prompt you to save a username and password. Passkeys are a different type of sign-in credential. They are typically stored and managed by your device, operating system, browser, or password manager. Passkeys are not saved in your Firefox Password Manager. When you sign in with a passkey: *Firefox does not save a password because no password was entered. *The website may ask you to authenticate using your fingerprint, face recognition, PIN, or a hardware security key. *The usual Save Password prompt will not be shown. {note}'''Note''': Passkeys can be created and used to sign in to your Mozilla account. If you use a passkey to sign in to your Mozilla account, Firefox will not save the passkey for that sign-in. When signing into Firefox Sync, a password is still required to protect your encrypted synced data.{/note} For more information, see [[Use a passkey to sign in to your Mozilla account]]. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/User_name_and_password_not_remembered User name and password not remembered (mozillaZine KB)]'''''
Firefox includes built-in [[Password Manager - Remember, delete and edit logins and passwords in Firefox|password management]] which allows you to manage the usernames and passwords you use to log in to websites. This article describes why your logins might not be saved. __TOC__ =Firefox settings for logins and passwords= If you've disabled the autofill feature, Firefox will not fill in your login information. To change this setting: #At the top right, click the menu button [[Image:Fx89menuButton|width=30]] to open the menu panel. Then, select {menu Passwords}. #;[[Image:Menu passwords option|width=350]] #*The Firefox ''about:logins'' page will open in a new tab. #At the top right, click the Firefox logins menu [[Image:Three dot menu|width=40]] and then select {for mac,linux}{menu Preferences}{/for}{for win}{menu Options}{/for}. #;{for mac, linux}[[Image:Firefox logins menu|width=300]]{/for}{for win}[[Image:Fx122 WIN 3 Dot Menu Options|width=300]]{/for} #* The Firefox {for not fx152}{menu Privacy & Security}{/for}{for fx152}{menu Passwords and autofill}{/for} page will open to the '''Passwords''' section. #Add a checkmark next to '''Ask to save passwords''' to see a prompt. #;{for not fx152}[[Image:Ask to save passwords option|width=500]]{/for}{for fx152}[[Image:fx152asksavepassword]]{/for} #Add a checkmark next to {for not fx152}'''Fill usernames and passwords automatically'''{/for}{for fx152}'''Save and autofill usernames and passwords'''{/for} so you wouldn't have to type them in each time. #;{for not fx152}[[Image:Fill usernames and passwords automatically option|width=500]]{/for}{for fx152}[[Image:fx152asksavepassword]]{/for} Now that you've configured Firefox to remember passwords, try logging in to the site again. = Password Manager software = You may have Password Manager software, maybe as a feature included in security software, that prevents Firefox from storing passwords. Check your Password Manager software settings. For more information, see [[Where are my logins stored?#w_additional-password-management-software]] = Remember Password prompt is not displayed = Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]. = Websites prohibit password saving = Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving. =Sign in with a one-time email code= Mozilla account supports a [[Passwordless login for Mozilla accounts|passwordless sign-in option]] for selected services. Instead of entering a password, you can use a one-time code sent to your email address. When you enter your email on a supported service, Mozilla automatically determines the correct sign-in method. If your account is eligible for the passwordless flow, you’ll receive a one-time code by email. Enter that code on the verification screen to complete sign-in. If the code expires, you can request a new one. You can use passwordless login when creating a new account for a supported service, or when your existing account lacks a password and is not linked to Google or Apple. {note}'''Note''': Passwordless login cannot be used for Firefox Sync. Sync requires a password because it uses end-to-end encryption to protect your data.{/note} =Sign in with a passkey= If a website or service uses passkeys instead of passwords, Firefox will not prompt you to save a username and password. Passkeys are a different type of sign-in credential. They are typically stored and managed by your device, operating system, browser, or password manager. Passkeys are not saved in your Firefox Password Manager. When you sign in with a passkey: *Firefox does not save a password because no password was entered. *The website may ask you to authenticate using your fingerprint, face recognition, PIN, or a hardware security key. *The usual Save Password prompt will not be shown. {note}'''Note''': Passkeys can be created and used to sign in to your Mozilla account. If you use a passkey to sign in to your Mozilla account, Firefox will not save the passkey for that sign-in. When signing into Firefox Sync, a password is still required to protect your encrypted synced data.{/note} For more information, see [[Use a passkey to sign in to your Mozilla account]]. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/User_name_and_password_not_remembered User name and password not remembered (mozillaZine KB)]'''''

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