User Feedback Report

Revision Information
  • Revision id: 34560
  • Created:
  • Creator: Joshua Smith
  • Comment: Added report for Dec. 9-15
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: mluna
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

November 25 - December 1, 2012

Product or Locale where this feedback was collected: English (US)

Top issues in SUMO support forum this week:

Top issues on input this week:

  1. Problems with eBay, Facebook, Youtube, and Google
  2. Users cannot modify start page
  3. Frequent crashes and freezes
  4. General dislike for the way Firefox handles automatic updates


December 2 - December 8, 2012

Product or Locale where this feedback was collected: English (US)

Top issues in SUMO support forum this week:

Top issues on input this week:

  1. More freezes, crashes, and slow browsing.
  2. Sites do not load (usually Facebook, Youtube, and Gmail).
  3. Updates do not install properly.
  4. Problems with tabs.
  5. Flash/Java content does not load.


December 9 - December 15, 2012

Product or Locale where this feedback was collected: English (US)

Top issues in SUMO support forum this week:

Top issues on input this week:

  1. Slow browsing, crashes, malware.
  2. Still facing problems with popular sites.
  3. Flash is not displayed.
  4. Firefox 17.0 is unreliable and buggy.
  5. Extension incompatibility.