__TOC__ =Symptoms= Users of the ZTE Open may see that an update is available for the Accuweather or Wikipedia apps. These users are unable to download these updates. =Resolution= There are two ways to resolve this issue: # Restart your Firefox OS device # Perform an OS update. After the OS update has been applied, peform updates for the Accuweather and Wikipedia apps. =Additional Troubleshooting= For additional troubleshooting information, please see our Firefox OS [[How to fix common problems|Troubleshooting Guide]].

Symptoms

Users of the ZTE Open may see that an update is available for the Accuweather or Wikipedia apps. These users are unable to download these updates.

Resolution

There are two ways to resolve this issue:

1. Restart your Firefox OS device
2. Perform an OS update. After the OS update has been applied, peform updates for the Accuweather and Wikipedia apps.

Additional Troubleshooting

For additional troubleshooting information, please see our Firefox OS Troubleshooting Guide.