Troubleshoot Firefox OS

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  • Revision id: 29541
  • Created:
  • Creator: mluna
  • Comment: add toc
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: mluna
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
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Getting Help with your Firefox OS phone

Please call your retail carrier for any questions about using your Firefox OS phone to determine if a hardware problem could be the cause of the issue. {Contact number and information}

Refer to {website} for hardware specifications, warranties and contact information not included in the documentation you received with your phone.

Billing Inquiries about your Firefox OS phone

Contact your carrier for all questions related to billing or data usage inquiries. {link and contact info}

HowTo Articles for solving common issues with Firefox OS phones

After you have tried the above solutions, use the following articles to resolve common 'How To' problems with Firefox OS phones:

Slowness

Crashing or hanging

Display problems

Lost contacts

Email not working

Camera not working

Lost pictures

Can't connect to WiFi

Can't load websites

Can't hear audio

Can't send messages

Can't download apps