Template:WUWS

<!-- [[Video:What's up with SUMO - Apr 9]] --> ==Big things this week== *[https://wiki.mozilla.org/Support/Weekly_Meetings/Notes_2012-04-30 Notes] and [http://youtu.be/wyhGmDCd-1A video] from this SUMO meeting. *Bram has a [http://people.mozilla.com/~bpitoyo/sumo/ask-a-question-proposal.pdf proposal for a new ask a question flow]. Have a look and [https://support.mozilla.org/en-US/forums/contributors/708331 comment]. *Matt Grimes (you know him as Matt_G in forums) joined the SUMO staff today as the Support Analyst (Yay!). He'll be analyzing user input to help improve both Firefox and the support.mozilla.org experience. *Roland Tanglao has been running Thunderbird support for almost three years. He'll now be joining our weekly meetings and working more closely with the SUMO team. *Current SUMO development sprint – [http://scrumbu.gs/projects/sumo/2012.8/ 2012.8] *Next SUMO meeting - [https://wiki.mozilla.org/Support/Weekly_Meetings/Notes_2012-05-07 Monday, May 7th (call in details & meeting notes)] at 9am PST. Please add your comments, questions and updates to the wiki. You can also participate in [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo #sumo] during the meeting. We’re going to record and post a video of the meeting.

Big things this week

• Notes and video from this SUMO meeting.
• Bram has a proposal for a new ask a question flow. Have a look and comment.
• Matt Grimes (you know him as Matt_G in forums) joined the SUMO staff today as the Support Analyst (Yay!). He'll be analyzing user input to help improve both Firefox and the support.mozilla.org experience.
• Roland Tanglao has been running Thunderbird support for almost three years. He'll now be joining our weekly meetings and working more closely with the SUMO team.
• Current SUMO development sprint – 2012.8
• Next SUMO meeting - Monday, May 7th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. You can also participate in #sumo during the meeting. We’re going to record and post a video of the meeting.