Template:resetsteps

Revision Information
  • Revision id: 52746
  • Created:
  • Creator: Michael Verdi
  • Comment: Used image of the button to be consistent
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Verdi
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: Verdi
Revision Source
Revision Content
  1. At the top of the Firefox window, click the Help menu and select Troubleshooting Information.
    Reset Firefox 1 - WinXP
  2. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox 2 - WinXP
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
    and select Troubleshooting Information.
    Troubleshooting info - win
  2. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Win - 1
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
  1. On the menu bar, click the Help menu and select Troubleshooting Information.

    Troubleshooting info - mac
  2. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Mac - 1
  3. To continue, click Reset Firefox in the confirmation sheet that slides down.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Done and Firefox will open.
  1. At the top of the Firefox window, click the Help menu and select Troubleshooting Information.
    Troubleshooting info - lin
  2. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox - Lin - 1
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
  1. Click the menu button New Fx Menu and then click help Help-29.
  2. From the Help menu choose Troubleshooting Information.
  3. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
  4. To continue, click Reset Firefox in the confirmation window that opens.
  5. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.