Splash Accounts - Managing Account Data

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Splash is an online event management service. Event hosts and event attendees are the two primary users of Splash.

What data do you receive from my account?

Event Host

Event host tools can only be accessed using Mozilla single sign-on (SSO) credentials. Event hosts have their events publicly associated with their accounts.

Event Attendee

Required event registration data:

  • Name
  • Email
  • Newsletter opt-in preference

Some events may have additional fields on their registration forms. If you choose to fill out those fields, that data is also stored. A non-exhaustive list of additional fields may include:

  • T-shirt size
  • Gender
  • Company Name

Occasionally, some event pages may have a section that displays the attendees in which case the attendee information is public.

Splash does not have accounts for attendees who have registered for events. An attendee has a contact profile based on the email address they used when registering for an event. An attendee may have more than one contact profile in the system if they registered for multiple events using different email addresses. The events an attendee registers for and their responses to any registration questions affiliated with their contact profile are only accessible to the event hosts.

How do I access my account data?

Event Host

Instructions for accessing your account data can be found here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details-

Event Attendee

Attendees can contact us at eventmanagement@mozilla.com to see the data Mozilla has collected about them in their contact profile.

How do I update my account data?

Event Host

Instructions for updating your account data can be found here: https://support.splashthat.com/hc/en-us/articles/202366865-How-do-I-update-my-account-details-.

Hosts can update an attendee’s event registration information at the attendee’s request by looking up the attendee’s email address provided in the event registration form. Hosts can also update an attendee’s contact profile using the email address with which the attendee registered for events. Because an attendee may have more than one contact profile (see above under “What data do you receive from my account?”), changes to one contact profile will not affect the other contact profiles for the same attendee.

Event Attendee

Attendees receive a confirmation email when they register for an event. Attendees can update the registration information they provided for an event by clicking on a unique link in the confirmation email. Changes made by the attendee will update their registration information for this event only. To update information for other events the attendee has registered for, the attendee must click on the unique link provided in each event registration confirmation email.

Attendees may also contact us at eventmanagement@mozilla.com to update their contact profile.

How do I delete my account data?

Event Host

Instructions for deleting your account can be found here: https://support.splashthat.com/hc/en-us/articles/115002117123-How-do-I-delete-my-Splash-account-.

Event Attendee

Attendees can contact us at eventmanagement@mozilla.com to request deletion of their contact profile. We will email you to confirm when this has been done.

How long do you keep my account data?

Event Host

Your account data is kept as long as your account is open, unless you choose to delete the account.

Event Attendee

Your contact profile is kept by us until you choose to delete the profile.

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