Below are the common responses used in the Army of Awesome. Please follow the structure (H1 for new categories and H2 for new tweets with the tweet text below). The tweet text shouldn't exceed 125 characters. It needs to fit in 140 characters after adding the @username and #fxhelp hash tag. =Welcome and Thanks= ==Tips & tricks== Getting started with Firefox? Here are some tips & tricks for getting the most out of it http://mzl.la/c0B9P2 ==We're a non-profit organization== Hey, I'm a Mozilla volunteer. Did you know there are 1000s of us worldwide? More here http://mzl.la/Qkx3cp ==Welcome to our community== Thanx for joining Moz! You're now part of our global community. We're here if you need help http://mzl.la/Kubiog ==Moving to another browser== Sad to see you go :( Was there a particular issue? The support team can help: http://mzl.la/Kubiog ==Feedback== Thanks for the feedback. You are helping make Firefox better. Please also let us know here: http://mzl.la/1fgBjW6 =Using Firefox= ==Add-on reviews== Getting started with Firefox? Add-ons personalize it with cool features & function. Some faves http://mzl.la/11K6iDd ==Customize Firefox with add-ons== Have you tried add-ons? Cool apps for shopping, music, news, whatever you do online. Start here: http://mzl.la/blOuoD ==Tab Groups== Heard about Tab Groups? They organize your tabs, eliminating clutter. Try it http://mzl.la/d21MyY ==Firefox Sync== Tried Firefox Sync? It's awesome! Switch computers & it saves open tabs, pwords, history. Try it http://mzl.la/aHHUYA ==Update plugins and add-ons== Updated your plugins recently? Should work out your issues. Here's the place to refresh http://mzl.la/cGCg12 ==Upgrade Firefox== Hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on: http://mzl.la/9wJe30 =Support= ==Ask SUMO== Maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up: http://mzl.la/Kubiog ==Firefox doesn't behave== Sorry your Firefox doesn't behave. Check out the tips here http://mzl.la/MD75AT ==Firefox is slow== You can make your Firefox fast again. Try out these steps http://mzl.la/PMJRIb ==Fix crashes== Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again http://mzl.la/MYlG5D ==High RAM usage== Firefox sometimes uses more memory than it should. Try one of these easy fixes http://mzl.la/LnX4ca ==Quick Firefox fixes== Have you tried Firefox support? If their quick fixes don't help, volunteers can assist! http://mzl.la/PMJRIb ==Slow Firefox startup== Firefox needs a refresh. Here are tips to make Firefox load faster http://mzl.la/MP4wqF ==Reset Firefox== The Reset Firefox feature can fix many issues by restoring Firefox to default: http://mzl.la/MnSTZB ==Flash plugin crashing== Sorry to hear Flash is crashing :( See this for help: http://mzl.la/LIoF7y =Get Involved= ==Become a beta tester== Become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute: http://mzl.la/d23n7a ==Get involved with Mozilla== Want a better web? Join the Mozilla movement. There is something to do for everyone. Get started http://mzl.la/cufJmX ==Join Affiliates== The Firefox Affiliates program is a great way to share your love of Mozilla Firefox. Join now: affiliates.mozilla.org ==Mozilla Developer Network== Help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network http://mzl.la/9gQfrn ==Report a bug== Thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy http://mzl.la/KZPWCZ =Firefox OS= ==Getting started== Getting started with Firefox OS? Here is what you need to know to getting the most out of it: http://mzl.la/S4Ibwh ==Calling and Contacts== Find out how to personalize your contact list in Firefox OS: http://mzl.la/12Pr6IR ==Make a call== Want to make a call from your Firefox OS phone? It's never been easier: http://mzl.la/13KKwR3 ==How to use your Call Log== Learn how to easily browse your Call Log on your Firefox OS phone: http://mzl.la/11WsCts ==Connect to WiFi== Issues with getting online? Please check out these easy troubleshooting steps: http://mzl.la/12RPDwX ==Create WiFi hotspot== Want to share the internet with your friends? Create your own hotspot: http://mzl.la/1ehxfTu ==Connect on Facebook== Easy steps for using Facebook on your Firefox OS Phone: http://mzl.la/15aVUu8 ==Share on Twitter== Learn how to use Twitter on your Firefox OS Phone: http://mzl.la/15aVUu8 ==Search on Google== Having trouble with Google on your Firefox OS Phone? Check out: http://mzl.la/15aVUu8 ==Watch on YouTube== Easy steps for using YouTube on your Firefox OS Phone: http://mzl.la/15aVUu8 ==Try Adaptive Search App== Have you tried the Adaptive Search on Firefox OS? It’s awesome! Have a look here: http://mzl.la/10EJ7cQ ==Add Email Account== Learn how to add your email accounts to Firefox OS. It’s simple! http://mzl.la/XEJ5OU ==Use messages app== Here's everything you need to know about texting from your Firefox OS phone: http://mzl.la/16refT9 ==Privacy & Security== Mozilla cares about your privacy and security on the web. Firefox OS helps you by adding protection: http://mzl.la/VDMPQ9 ==Manage applications== There are easy ways you can download and install apps on your Firefox OS phone. Find out more: http://mzl.la/VDN1PC ==Play music== Listening to your favorite songs has never been easier! Learn how to manage your music: http://mzl.la/13vT3LI ==Listen to the radio== Your Firefox OS phone has a Radio App! Try it now: http://mzl.la/XYrIKU ==Marketplace== Here's everything you need to know about the Firefox OS Marketplace! http://mzl.la/18e8acf ==Issues with Marketplace Apps== Sorry to hear you are having some issues! Check this out for help: http://mzl.la/1auWHpS ==Help us improve== Help make Firefox OS better! Find out how you can help us here: http://mzl.la/ZV8okZ

Below are the common responses used in the Army of Awesome. Please follow the structure (H1 for new categories and H2 for new tweets with the tweet text below). The tweet text shouldn't exceed 125 characters. It needs to fit in 140 characters after adding the @username and #fxhelp hash tag.

Welcome and Thanks

Tips & tricks

Getting started with Firefox? Here are some tips & tricks for getting the most out of it http://mzl.la/c0B9P2

We're a non-profit organization

Hey, I'm a Mozilla volunteer. Did you know there are 1000s of us worldwide? More here http://mzl.la/Qkx3cp

Welcome to our community

Thanx for joining Moz! You're now part of our global community. We're here if you need help http://mzl.la/Kubiog

Moving to another browser

Sad to see you go :( Was there a particular issue? The support team can help: http://mzl.la/Kubiog

Feedback

Thanks for the feedback. You are helping make Firefox better. Please also let us know here: http://mzl.la/1fgBjW6

Using Firefox

Add-on reviews

Getting started with Firefox? Add-ons personalize it with cool features & function. Some faves http://mzl.la/11K6iDd

Customize Firefox with add-ons

Have you tried add-ons? Cool apps for shopping, music, news, whatever you do online. Start here: http://mzl.la/blOuoD

Tab Groups

Heard about Tab Groups? They organize your tabs, eliminating clutter. Try it http://mzl.la/d21MyY

Firefox Sync

Tried Firefox Sync? It's awesome! Switch computers & it saves open tabs, pwords, history. Try it http://mzl.la/aHHUYA

Update plugins and add-ons

Updated your plugins recently? Should work out your issues. Here's the place to refresh http://mzl.la/cGCg12

Upgrade Firefox

Hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on: http://mzl.la/9wJe30

Support

Ask SUMO

Maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up: http://mzl.la/Kubiog

Firefox doesn't behave

Sorry your Firefox doesn't behave. Check out the tips here http://mzl.la/MD75AT

Firefox is slow

You can make your Firefox fast again. Try out these steps http://mzl.la/PMJRIb

Fix crashes

Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again http://mzl.la/MYlG5D

High RAM usage

Firefox sometimes uses more memory than it should. Try one of these easy fixes http://mzl.la/LnX4ca

Quick Firefox fixes

Have you tried Firefox support? If their quick fixes don't help, volunteers can assist! http://mzl.la/PMJRIb

Slow Firefox startup

Firefox needs a refresh. Here are tips to make Firefox load faster http://mzl.la/MP4wqF

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to default: http://mzl.la/MnSTZB

Flash plugin crashing

Sorry to hear Flash is crashing :( See this for help: http://mzl.la/LIoF7y

Get Involved

Become a beta tester

Become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute: http://mzl.la/d23n7a

Get involved with Mozilla

Want a better web? Join the Mozilla movement. There is something to do for everyone. Get started http://mzl.la/cufJmX

Join Affiliates

The Firefox Affiliates program is a great way to share your love of Mozilla Firefox. Join now: affiliates.mozilla.org

Mozilla Developer Network

Help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network http://mzl.la/9gQfrn

Report a bug

Thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy http://mzl.la/KZPWCZ

Firefox OS

Getting started

Getting started with Firefox OS? Here is what you need to know to getting the most out of it: http://mzl.la/S4Ibwh

Calling and Contacts

Find out how to personalize your contact list in Firefox OS: http://mzl.la/12Pr6IR

Make a call

Want to make a call from your Firefox OS phone? It's never been easier: http://mzl.la/13KKwR3

How to use your Call Log

Learn how to easily browse your Call Log on your Firefox OS phone: http://mzl.la/11WsCts

Connect to WiFi

Issues with getting online? Please check out these easy troubleshooting steps: http://mzl.la/12RPDwX

Create WiFi hotspot

Want to share the internet with your friends? Create your own hotspot: http://mzl.la/1ehxfTu

Connect on Facebook

Easy steps for using Facebook on your Firefox OS Phone: http://mzl.la/15aVUu8

Share on Twitter

Learn how to use Twitter on your Firefox OS Phone: http://mzl.la/15aVUu8

Search on Google

Having trouble with Google on your Firefox OS Phone? Check out: http://mzl.la/15aVUu8

Watch on YouTube

Easy steps for using YouTube on your Firefox OS Phone: http://mzl.la/15aVUu8

Try Adaptive Search App

Have you tried the Adaptive Search on Firefox OS? It’s awesome! Have a look here: http://mzl.la/10EJ7cQ

Add Email Account

Learn how to add your email accounts to Firefox OS. It’s simple! http://mzl.la/XEJ5OU

Use messages app

Here's everything you need to know about texting from your Firefox OS phone: http://mzl.la/16refT9

Privacy & Security

Mozilla cares about your privacy and security on the web. Firefox OS helps you by adding protection: http://mzl.la/VDMPQ9

Manage applications

There are easy ways you can download and install apps on your Firefox OS phone. Find out more: http://mzl.la/VDN1PC

Play music

Listening to your favorite songs has never been easier! Learn how to manage your music: http://mzl.la/13vT3LI

Listen to the radio

Your Firefox OS phone has a Radio App! Try it now: http://mzl.la/XYrIKU

Marketplace

Here's everything you need to know about the Firefox OS Marketplace! http://mzl.la/18e8acf

Issues with Marketplace Apps

Sorry to hear you are having some issues! Check this out for help: http://mzl.la/1auWHpS

Help us improve

Help make Firefox OS better! Find out how you can help us here: http://mzl.la/ZV8okZ