Social Support Common Replies
Revision Information
- Revision id: 38225
- Created:
- Creator: Michael Verdi
- Comment: Shortened plugin tweet, updated panaorama to tab groups
- Reviewed: Yes
- Reviewed:
- Reviewed by: Verdi
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: Verdi
Revision Source
Revision Content
Below are the common responses used in the Army of Awesome. Please follow the structure (H1 for new categories and H2 for new tweets with the tweet text below). The tweet text shouldn't exceed 125 characters. It needs to fit in 140 characters after adding the @username and #fxhelp hash tag.
Welcome and Thanks
Thanks for using Firefox
thanks for using Firefox! You're not just a user, but part of a community that's 400M strong http://mzl.la/LF6rVB
Tips & tricks
getting started with Firefox? Here are some tips & tricks for getting the most out of it http://mzl.la/c0B9P2
We're a non-profit organization
hey, I'm a Mozilla volunteer. Did you know there are 1000s of us worldwide? More here http://mzl.la/Qkx3cp
Welcome to our community
thanx for joining Moz! You're now part of our global community. We're here if you need help http://mzl.la/Kubiog
Using Firefox
Add-on reviews
getting started with Firefox? Add-ons personalize it with cool features & function. Some faves http://mzl.la/cGypVI
Customize Firefox with add-ons
have you tried add-ons? Cool apps for shopping, music, news, whatever you do online. Start here: http://mzl.la/blOuoD
Tab Groups
heard about Tab Groups? They organize your tabs, eliminating clutter. Try it http://mzl.la/d21MyY
Firefox Sync
tried Firefox Sync? It's awesome! Switch computers & it saves open tabs, pwords, history. Try it http://mzl.la/aHHUYA
Update plugins and add-ons
updated your plugins recently? Should work out your issues. Here's the place to refresh http://mzl.la/cGCg12
Upgrade Firefox
hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on: http://mzl.la/9wJe30
Support
Ask SUMO
maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up: http://mzl.la/Kubiog
Firefox doesn't behave
sorry your Firefox doesn't behave. Check out the tips here http://mzl.la/MD75AT
Firefox is slow
you can make your Firefox fast again. Try out these steps http://mzl.la/PMJRIb
Fix crashes
sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again http://mzl.la/MYlG5D
High RAM usage
Firefox sometimes uses more memory than it should. Try one of these easy fixes http://mzl.la/LnX4ca
Quick Firefox fixes
have you tried Firefox support? If their quick fixes don't help, volunteers can assist! http://mzl.la/PMJRIb
Slow Firefox startup
Firefox needs a refresh. Here are tips to make Firefox load faster http://mzl.la/MP4wqF
Reset Firefox
slowness, crashes and more can be fixed by reseting Firefox. It'll save your bookmarks, passwords, etc: http://mzl.la/MnSTZB
Get Involved
Become a beta tester
become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute: http://mzl.la/d23n7a
Get involved with Mozilla
want a better web? Join the Mozilla movement. There is something to do for everyone. Get started http://mzl.la/cufJmX
Join Affiliates
the Firefox Affiliates program is a great way to share your love of Mozilla Firefox. Join now: affiliates.mozilla.org
Mozilla Developer Network
help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network http://mzl.la/9gQfrn
Report a bug
thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy http://mzl.la/KZPWCZ