Pogo.com and other Java pages don't work

Revision Information
  • Revision id: 10978
  • Created:
  • Creator: dynamite
  • Comment: A common ques in support forum is _when_ the fix for this issue would be available. So, added info that release date has not been fixed yet.
  • Reviewed: No
  • Ready for localization: No
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Revision Content

A recent update to Firefox (version 3.6.14) causes Pogo.com and some other websites that use the Java plugin to stop working. The Mozilla team is working to quickly fix this problem but a release date for the next version (3.6.15) has not yet been decided. Until a new version of Firefox can be released, the solution is to re-install the previous version (3.6.13).

Note: This article does not apply to Firefox 4

How do I re-install Firefox 3.6.13?

  1. Click the link below to download Firefox 3.6.13 from the Mozilla server:
  2. Click the Firefox menu Fx89menuButton and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu Fx89menuButton and select Quit.
  3. Open the installation file that you just downloaded and follow the onscreen instructions.

For more detailed installation instructions, see How to install Firefox on WindowsHow to download and install Firefox on MacInstall Firefox on Linux.