Pages appear tiny when I print or view them in Print Preview

This article is no longer maintained, so its content might be out of date.

This article applies to Windows users only.
This article applies to Firefox version 47 only.
Good news! This issue has been fixed on your version of Firefox.

There is a known issue in Firefox version 47 that causes your pages to appear very small when you print or view them in Print Preview on Windows computers.

Good news! There’s a fix coming in Firefox version 48. In the meantime, follow these steps to fix the problem:

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
  2. Look for the print.printer_*.print_paper preference. (Tip: Enter paper in the search field to find it quickly.)
  3. Look for your printer. You’ll see the following paper size settings:
    • print_paper_height=11.00
    • print_paper_width=8.50
    • print_paper_size_unit=1
  4. Set the print_paper_height and print_paper_width to -1.
  5. Your changes are saved immediately. Close the about:config tab.
  6. Print the page again. You should be able to print or preview it in its normal size.

These fine people helped write this article:

Illustration of hands


Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More