Pages appear tiny when I print or view them in Print Preview

This article applies to Windows users only.
This article applies to Firefox version 47 only.
Good news! This issue has been fixed on your version of Firefox.

There is a known issue in Firefox version 47 that causes your pages to appear very small when you print or view them in Print Preview on Windows computers.

Good news! There’s a fix coming in Firefox version 48. In the meantime, follow these steps to fix the problem:

  1. In the address bar, type about:config and press EnterReturn.

    • The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!I accept the risk! to continue to the about:config page.
  2. Look for the print.printer_*.print_paper preference. (Tip: Enter paper in the search field to find it quickly.)
  3. Look for your printer. You’ll see the following paper size settings:
    • print_paper_height=11.00
    • print_paper_width=8.50
    • print_paper_size_unit=1
  4. Set the print_paper_height and print_paper_width to -1.
  5. Your changes are saved immediately. Close the about:config tab.
  6. Print the page again. You should be able to print or preview it in its normal size.

Was this article helpful? Please wait...

These fine people helped write this article: AliceWyman, Tonnes, Joni. You can help too - find out how.