How do I update my payment information on Mozilla VPN?

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  • Revision id: 229529
  • Created:
  • Creator: Mozinet
  • Comment: consistency, "tap" added for Android, corrections
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Fabi.L
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
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Mozilla VPN allows you to auto-renew, so you wouldn’t have to worry about your subscription. If you get a message that your payment failed, it may be because your card expired or is no longer valid.

Here’s how to update your payment method:

Windows, Mac, Linux or Android

  1. Open Mozilla VPN.
  2. Open your Settings by clicking (or tapping) on the gear icon in the top right corner.
  3. Click (or tap) on Manage account and sign in to your Firefox Account.
  4. Click (or tap) on Paid Subscriptions on the left side of the page.
  5. Click (or tap) on the Manage button under Billing information to update your details.
  6. After you've updated your information, click (or tap) on the Update button.

iOS (iPhone or iPad)

You can manage your subscription through Apple's App Store by following these steps or see the Apple support site for more information.

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap Payment and Shipping.
  5. Tap the payment method you want to change or Add Payment Method to enter a new one.