How do I cancel my subscription to Mozilla VPN?

Revision Information
  • Revision id: 198078
  • Created:
  • Creator: Joni
  • Comment: updated for iOS
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: heyjoni
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

You can cancel your subscription at any time. Canceling your VPN subscription will turn off auto-renew and the Private Network VPN will stop working when your subscription period ends. It will not delete your Firefox Account.


Windows 10

  1. Open the Private Network VPN and click on your profile to expand the menu.
  2. Click Manage account. Your Firefox Accounts page will open.
    manage account
  3. Click Manage next to Subscriptions.
  4. Click the Cancel button next to Cancel Subscription.

Android and iOS

  1. Open the Private Network VPN.
  2. Tap Settings.
  3. Tap Manage account. Your Firefox Accounts page will open.
  4. Sign in to your account.
  5. Tap the Manage... button next to Subscriptions and Payments.
  6. Tap the Cancel button next to Cancel Subscription.
  7. Put a checkmark next to Cancel my access and my saved information within Firefox Private Network.
  8. Tap the Cancel Subscription button.
If you don’t have access to the VPN, you can cancel it on the Firefox Accounts page.