How can I contact support if I can’t sign in to Mozilla VPN

'''If you are unable to log in:''' #Open Mozilla VPN and click {menu Get help} on the top right-hand side of the screen. #;[[Image:Get help for VPN]] #Click {menu Contact support}. #;[[Image:Contact support VPN app]] #Complete the '''Contact support''' form, where you'll be asked to provide your email address and additional information about your problem. #;[[Image:Contact support form]] #Click {button Submit} to complete your request. #;[[Image:Contact support form VPN 2]] '''If you are already logged in:''' #Open Mozilla VPN and click the '''Settings''' icon. #;[[Image:Settings icon VPN]] #Click {menu Get help}. #;[[Image:Get help VPN]] #Click {menu Contact support}. #;[[Image:Contact support when logged in]] #Complete the ''Support Contact'' form, where you'll be asked to provide your email address and additional information about your problem. #;[[Image:Contact form for VPN]] #Click {button Submit} to complete your request. #;[[Image:Submit contact form for VPN]] <!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links --> '''Related articles''' *[https://support.mozilla.org/en-US/kb/i-forgot-my-password-firefox-account-and-i-cant-lo?utm_source=-vpn-related I forgot my password for Firefox Account and I can't log into the VPN or Private Network] *[https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn?utm_source=-vpn-related Help, I still have questions about Mozilla VPN] '''Learn more:''' *[https://support.mozilla.org/en-US/kb/-app-feedback-rate-your-experience-mozilla-vpn?utm_source=-vpn-related In-App Feedback - Rate your experience with Mozilla VPN]

If you are unable to log in:

1. Open Mozilla VPN and click Get help on the top right-hand side of the screen.

   

2. Click Contact support.

   

3. Complete the Contact support form, where you'll be asked to provide your email address and additional information about your problem.

   

4. Click Submit to complete your request.

   

If you are already logged in:

1. Open Mozilla VPN and click the Settings icon.

   

2. Click Get help.

   

3. Click Contact support.

   

4. Complete the Support Contact form, where you'll be asked to provide your email address and additional information about your problem.

   

5. Click Submit to complete your request.

   

Related articles

• I forgot my password for Firefox Account and I can't log into the VPN or Private Network
• Help, I still have questions about Mozilla VPN

Learn more:

• In-App Feedback - Rate your experience with Mozilla VPN