How can I contact support if I can’t sign in to Mozilla VPN

Revision Information
  • Revision id: 252779
  • Created:
  • Creator: Abby
  • Comment: Update formatting
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: aparise
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

If you are unable to log in:

  1. Open Mozilla VPN and click Get help on the top right-hand side of the screen.
  2. Click Contact support.
  3. Complete the Contact support form, where you'll be asked to provide your email address and additional information about your problem.
  4. Click Submit to complete your request.

VPNGetHelp

If you are already logged in:

  1. Open Mozilla VPN and click the Settings icon.
  2. Click Get help.
  3. Click Contact support.
  4. Complete the Support Contact form, where you'll be asked to provide your email address and additional information about your problem.
  5. Click Submit to complete your request.