Forum Response - Websites will not load after Firefox update
Revision Information
- Revision id: 176311
- Created:
- Creator: AliceWyman
- Comment: changed response to apply more generally
- Reviewed: Yes
- Reviewed:
- Reviewed by: AliceWyman
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: AliceWyman
Revision Source
Revision Content
If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.
We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:
- Windows 7 - Microsoft Security Essentials
- Windows 8 and Windows 10 - Windows Defender (built-in)
For more information and other solutions, see Troubleshoot security error codes on secure websites.