Forum Response - Request Firefox OS Info

I understand that you are having problems with ***paraphrase the user's issue***. So that we may better understand and investigate the issue that you are encountering, please reply to this message with the following information: * What is the model of your phone? (ZTE Open, LG Fireweb, Alcatel OneTouch Fire) * What is the Build ID of your phone, found in the Device Information page? Please click on [http://mzl.la/Gzz6Kp this link] if you need help finding the Build ID of your phone. * Please provide the exact steps to replicate the issue you are encountering. << this item would also let us know which feature the user is having issues with. * What cell phone carrier are you currently using? * How often do you encounter this issue? Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the information needed to investigate this problem. Thanks for your help, we look forward to hearing from you!

I understand that you are having problems with ***paraphrase the user's issue***. So that we may better understand and investigate the issue that you are encountering, please reply to this message with the following information:

• What is the model of your phone? (ZTE Open, LG Fireweb, Alcatel OneTouch Fire)
• What is the Build ID of your phone, found in the Device Information page? Please click on this link if you need help finding the Build ID of your phone.
• Please provide the exact steps to replicate the issue you are encountering. << this item would also let us know which feature the user is having issues with.
• What cell phone carrier are you currently using?
• How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the information needed to investigate this problem. Thanks for your help, we look forward to hearing from you!