Forum Response - OMTC issues in Firefox 33

Hello, Firefox has implemented a new, faster way of loading webpages in Version 33. This new feature is called OMTC. If you are experiencing black or blank webpages when you start Firefox or visit some sites, this is a bug that Mozilla has been working on very hard to fix. Firefox 33.0.1 has just been released which should solve the black screen issue. If you are in Firefox and can see your menus, you can directly [[update Firefox to the latest version|update Firefox from the Help menu]]: Click on the Menu [[Image: New Fx Menu]] button, click on the help [[Image: Help-29]] icon and then click ''About Firefox''. Otherwise, please download the latest version for your language here: *https://www.mozilla.org/firefox/all/ See [[Firefox shows a black screen or blank screen after updating to 33]] for more information and a workaround if updating Firefox does not help. Please let us know if this solves the problem. Thank you!

Hello,

Firefox has implemented a new, faster way of loading webpages in Version 33. This new feature is called OMTC. If you are experiencing black or blank webpages when you start Firefox or visit some sites, this is a bug that Mozilla has been working on very hard to fix.

Firefox 33.0.1 has just been released which should solve the black screen issue.

If you are in Firefox and can see your menus, you can directly update Firefox from the Help menu: Click on the Menu button, click on the help icon and then click About Firefox.

Otherwise, please download the latest version for your language here:

• https://www.mozilla.org/firefox/all/

See Firefox shows a black screen or blank screen after updating to 33 for more information and a workaround if updating Firefox does not help.

Please let us know if this solves the problem.

Thank you!