Forum Response - OMTC issues in Firefox 33

Revision Information
  • Revision id: 79693
  • Created:
  • Creator: AliceWyman
  • Comment: edits to last revision
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: AliceWyman
Revision Source
Revision Content

Hello,

Firefox has implemented a new, faster way of loading webpages in Version 33. This new feature is called OMTC. If you are experiencing black webpages when you start Firefox or on some sites, this is a bug that Mozilla has been working on very hard to fix.

Firefox 33.0.1 has just been released which should solve the black screen issue.

If you are in Firefox and can see your menus, you can update Firefox from the Help menu. (Click the Menu New Fx Menu button, click on the help Help-29 icon and then click About Firefox.)

Otherwise, please download the latest version for your language here:

See Firefox shows a black screen or blank screen after updating to 33 for more information and a workaround if updating Firefox does not help.

Please let us know if this solves the problem.

Thank you!