Forum Response - OMTC issues in Firefox 33

Revision Information
  • Revision id: 79688
  • Created:
  • Creator: AliceWyman
  • Comment: Firefox 33.0.1 released and includes a fix.
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: AliceWyman
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: AliceWyman
Revision Source
Revision Content

Hello,

Firefox has implemented a new, faster way of loading webpages in Version 33. This new feature is called OMTC. If you are experiencing black webpages when you start Firefox or on some sites, this is a bug that Mozilla has been working on very hard to fix.

A new version of Firefox has just been released which should solve the black screen issue for most users. Please download the latest version here:

If you are in Firefox and can see your menus, you can update Firefox from the Help menu:

  • Help (or New Fx Menu > Help-29) > About Firefox

See Firefox shows a black screen or blank screen after updating to 33 for more information and a workaround if updating Firefox does not help.

Please let us know if this solves the problem.

Thank you!