Forum Response - Missing Email

Revision Information
  • Revision id: 57933
  • Created:
  • Creator: guigs
  • Comment: needs more detail
  • Reviewed: No
  • Ready for localization: No
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Revision Content

Hi,

Are you using IMAP or POP3? This will determine if you can retrieve the old emails off of the old mail server or not.

If you have access to the old computer the profile folder can be added with these instructions

In the account settings to prevent this from happening again, you can check "Synchroniztaion & Storage" and click the "Advanced" button to see if all of the folders are selected to keep on the local computer. More on this IMAP Synchronization

There is an add on Get all mail that may do this function as well.

I hope this helps.